Third Coast Vacations

“This review would have been a 4.5, but the lack of hot water was a major disappointment. Not only did it take a long time to get hot water; but it was never HOT!! Beautiful home setting, but cheaped out on providing an assumed amenity. Ruined out day when we wanted to shower. I feel like we should receive a 20% refund.”

“Overall great stay at this Airbnb, would stay again! Would also recommend to friends. House was spacious and well decorated. Location close to everything (Union Pier, New Buffalo, Michigan City, highway). The access to the private beach across the street was AWESOME and probably the highlight. 1 star off for minor things that were not up to par that were mentioned in other reviews - upstairs shower clogged / did not drain, sheets in master bedroom stained (but clean), hair in the primary shower. We really struggled with difficult locking mechanisms for all the sliding doors (~10 in total!) ... actually one of them was unlocked upon our arrival which is how we entered. All minor things that definitely did not cause a problem for our stay at all, but should have been ironed out beforehand esp with prior reviews mentioning these issues. (The dishwasher was functioning for us). Overall these small issues did not affect our stay, we did not have to reach out to the hosts. We would return!”

“First, the house is great. The fenced In back yard is park like and peaceful and the screened in porch is terrific for relaxing. Everything was clean and as described and the location is great, we love Union Pier! Only giving four stars, instead of five, for two reasons: first, the house, particularly the primary bedroom, has a musty moldy smell, which may be because the dryer does not vent and the house becomes very humid when you run it; secondly, on our last night, the mini-split ac/heater units were either preprogrammed or remotely accessed to turn on to their preferred winter temp of 62 degrees. The host didn't respond to messages about this and it was a little uncomfortable on our last night. All in all, great place though!”

“My brothers and I came here for the weekend for our first-ever sibling trip with our kids. We were looking forward to this trip for months—a laid back weekend with lots of home-cooked meals. Our stay was rough. The cabinets were filled with dirty dishes—plates and silverware with caked-on food, dirty glasses—everything was just dirty. It was gross. We spent the whole weekend washing dishes. 4 days x 3 meals x 14 guests. It was a laborious Labor Day weekend to say the least. I was so disappointed looking back at reviews to see the dishwasher has been broken since 2025. It didn’t break suddenly. It was a known, avoidable issue.”

“Area is cute + near a beach. Unfortunately, we had a big issue with A/C. 1) The A/C was broken upon arrival, and didn't get fixed until day 3. It concerned us A/C functionality had not been verified prior, especially since we arrived during a severe heat advisory. We wished that the host had been more proactive in verifying readiness of the unit. 2) Slow and dismissive communication. During the first A/C repair, we were told everything was fine and to give it some time to work. Hours later, we communicated the continued heat and were told again to just wait. This led us to another hot night of no A/C. We were also asked to communicate off-app. 3) A safety concern: when opening the porch windows, they swing up and onto a hook, which seemed very flimsy and not secure, as there was no curve that adequately secures the window to prevent slipping. We believe communication and maintenance could be improved upon, which would've made a huge difference in our stay.”

“The AC went out two-thirds of the trip, the sump pump alert/noise went off in the middle of the night and the stove didn't work. It was not good, and yet just a $600 refund. Should have been at least half back given so many people having to endure heat at night.”

“Overall the location and pool were the best parts. The house could use some updating and could have been cleaner upon arrival.”

“Wish they had told us the jacuzzi tub was broken & needs to replaced. That is a major reason why we booked the rental. They waited to tell us after we checked in. They also mislead us/lied that we could use the hot tub in the yard, when in fact we could not. Just very disappointing, otherwise was a cute place in a great walkable area.”

“Needless to say, things did not go well at this property or with the host. It was not ready at the advertised time -- in fact, it took hours before we were situated. One of the main problems we had, was that the home was not clean. It was in desperate need of a deep cleaning -- inside and outside! When I brought these issues to the attention of the host, she said I was sarcastic and hung up on me. I was definitely upset and frustrated, not sarcastic. I even asked about moving to another property, but this was not offered as an option. I realize now, I should have reached out to Airbnb. Two ways you can learn from me: only rent a property that has many great reviews, not just a handful; and only use the Airbnb "help" app. This way your problems will be documented. I made the mistake of talking on the phone to an unresponsive host (beware), so it was my word against hers. And gone are the days of the customer "always being right." I'm an honest person, just telling the truth.”

“Horrible experience. We spent over 6k to rent this house over Father’s Day weekend and spent a total of 15 inside the house. The pool was disgusting and unmaintained. There were spider webs and insects in the hot tub. The house had a very weird smell and was musty. The property is not private and is on sort of a trailer park style lot with other houses surrounding it with zero privacy. We reached out to the host hoping to get part of our deposit back and they refused even though we didn’t spend more than 15 min inside the property. They claimed they came by and took videos and pictures but they could have very well cleaned and staged it after the fact. Horrible experience!! BEWARE”