Third Coast Vacations reviews in Grand Beach, Michigan

“We had a great time! Definitely will be back!!”

“The family enjoyed the home. The heated pool and hot tub was a hit! The fireplace was a bonus!!!”

“Area is cute + near a beach. Unfortunately, we had a big issue with A/C. 1) The A/C was broken upon arrival, and didn't get fixed until day 3. It concerned us A/C functionality had not been verified prior, especially since we arrived during a severe heat advisory. We wished that the host had been more proactive in verifying readiness of the unit. 2) Slow and dismissive communication. During the first A/C repair, we were told everything was fine and to give it some time to work. Hours later, we communicated the continued heat and were told again to just wait. This led us to another hot night of no A/C. We were also asked to communicate off-app. 3) A safety concern: when opening the porch windows, they swing up and onto a hook, which seemed very flimsy and not secure, as there was no curve that adequately secures the window to prevent slipping. We believe communication and maintenance could be improved upon, which would've made a huge difference in our stay.”

“Good location, quiet neighborhood. Enjoyed the pool and screened in porch.”

“The home appears to be managed by a property management company rather than an individual host. While that isn't necessarily a bad thing, we missed the personal, responsive, and empathetic communication that we've experienced with other Airbnb hosts. The interactions felt transactional rather than guest-focused, especially when multiple maintenance issues arose. The property itself has potential, grand beach is a beautiful neighborhood, but better maintenance and solution focused and empathic communication would have made a big difference in our stay.”