Southern Holiday Homes

“Overall, the stay was good! Comfy bed. Great location and nice pool. However, there were a few bumps. The Wi-Fi login was wrong and when they sent over a property manager to fix, they didn’t but we were able to fix it ourselves. It also took a good minute before they responded and were able to come fix the Wi-Fi. Their phone number that was given for help rarely was answered. It would just stay on hold ringing and ringing. However, I will give them that they were responsive on app. Additionally, the stove was functioning but giving off a strong gas smell. Also, the water filter on the fridge was in red a.k.a. needing change. We requested a new water filter within the first hour or so of being there and during our six nights stay never received a new one despite them saying they were putting a work order normally not a huge deal, but we did have some formula fed babies that needed filtered water. Door alarm for pool area was also going off when door was shut.”

“Beautiful home and in a great location! The tram to/from the beach was a huge asset to this home. The rooms were spacious and comfortable. The only thing I would change would be addition of more basic necessities. When you only stay at a place for a week and are traveling it seems very wasteful to purchase a whole thing of toilet paper, trash bags, laundry detergent, and dish detergent since the airbnb only supplies you with 2 of each. Really wish they would have provided more since most people are flying and cannot fly with these items.”

“This place was beautiful and accommodated our large family. The floors were pretty dirty as our feet were black just from walking indoors. If elevators were not for guests I think there needs to be signage. The location was great and we would stay here again!!”

“House is nice. Overpriced but nice. Communication was a little bit of a struggle. Took 2 days to get the pool cleaned from previous guest. The golfcart was picked up in the middle of our stay without any notice. They were replacing but never told us. Dryer stopped working, missing tv remote and a few broken chairs, cabinet handles etc. For the price I would pass next time.”

“The location and size of this home were perfect for our trip. It was nice to have two bedrooms with en suite bathrooms. A few things to note. The second floor king bedroom does not have blinds on the door as another reviewer mentioned. The garbage disposal did not work. The commercial ice maker did not work and it appeared to not have worked for awhile. The golf cart is perfect for quick transportation but the blinker control is broken. The house was clean overall but the fans were dusty as previously mentioned and the outside of the vent hood in the kitchen was pretty dirty. The stick vacuum didn’t really work so you’ll be sweeping up sand. The pool was not clean. It had a lot of green algae. It was supposedly serviced while we were there but they must have only dumped chemicals in the pool and did not skim, brush, or vacuum it. White I highly recommend the location, I would probably recommend trying a home managed by a different management group.”

“We stayed here for our wedding weekend, and while the house is beautiful and everyone we interacted with was very nice, we unfortunately had several issues that were disappointing given the $10k+ price. At check-in, the house manager seemed overwhelmed and was still finishing things. The back doors were very dirty, the golf cart was covered in sand, items/trash were left out, and the white dining chair covers were noticeably dirty. More importantly, we had no hot water the first night, the Wi-Fi never worked during our stay, and the jacuzzi repeatedly drained so low that the water didn’t reach the seats. After leaving, we also realized our clothes smelled strongly of smoke and had to wash everything. The team was kind and did try to help when we reached out, but it was frustrating having to contact someone almost daily about basic amenities. We made wonderful memories here, but for the amount we paid, we expected the home to be fully clean, ready, and functioning at check-in.”

“This was our favorite beach home so far. Also the first time we vacationed with our two young granddaughters. We loved the pool and golf cart. The beds were incredibly comfortable with great linens (so important!). We also loved having the separate king suites and common areas. It was such a great place for our extended family to spend time together. We did have a few unexpected issues during our stay, including the cold plunge that never worked, but the owners were very responsive when we reached out, which we appreciated. To avoid confusion or misuse, basic instructions for using the amenities would be helpful, particularly things like the thermostat and hot tub. Would recommend anyone with small children to be careful with the room doors. One somehow got locked with a sleeping baby inside. They don't lock the typical way, and we had no idea until we went to check on the baby. Overall, we had a wonderful stay, loved the home, and would definitely come back.”

“This home was good to be in, despite there being many things needing to be taken care of. I guess my biggest complaint would be the lack of communication and effort from Southern Holiday Homes. I will not say many of the other things that was wrong with the home as to show some respect for this company and because we weren’t left satisfied nor dissatisfied. Thank you for letting us stay in this airbnb and overall we had a good trip.”

“I usually don’t leave long reviews but if you have time to read this please do so, it will save you a lot of headaches and disappointment. First of all this property is in no way cheap or affordable. It’s marketed to be luxury in rosemary. But it’s nowhere near what we expected or payed. First of all the place is a complete mess from the cleaning to the management. Our check in was at 4 pm we had to wait for cleaners to leave. I called they send another cleaner he also did not clean properly then they send a 3rd group to clean and they had to take photos for proof. Then the place is absolutely disgusting pee stains, sand and hair on the floor even broken nails. Furniture in this place is all stain and dirty broken swing, dirty hot tub that we never got to use bc they had to send pool tech twice. Then we got offered late check out just for them to call and say we had one hour to leave. Unprofessional, dirty, over priced. I mean I can go on and on I wish I could post photos. WASTE OF $$”

“Bait and switch! Falsely advertised as seacrest. Received a link to register our vehicles, guest names, etc. we then received an email to pick up a welcome package upon arrival but were informed that we were not part of decrease hoa and should have never received an invitation. We contacted property manager and as I type this, we are still waiting for a response. This is not seacrest as advertised. The only pool we had access to is 2 feet deep. The beach is crowded. House was lovely but you are not receiving what is advertised.”