Manager Review

Smoky Mountain Escapes

4.80Visit website
Smoky Mountain Escapes's guest rating of 4.80 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract.

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Recent guest reviews

MiriamMay 2026Sevierville, Tennessee
“The place was decent but they have no empathy for when accidents occur. We spent a half day 2:30am-6pm to be exact in the area (8hrs from home) & on our first adventure being there I ended up at the ER. I had an accident while zip lining. Which ended our trip 3 days early. I asked for a refund for 2 nights & they declined it. I even purchased insurance in case something would happen. I wish I could say this place is worth it but the lack of empathy & lack of amenities listed & also dead bugs everywhere is just not worth it. I also sent pictures of a live bug on the bed! Also, the locks are a pain to get in and out & the parking is inconvenient around the back of the building. I was willing to stick it out but the unfortunate happened. I will never book through them again. Pay the extra couple hundred to stay in an actual log cabin that would be understandable & fair about an accident occurring. This is my first time leaving a bad review & I hope I never have to do that again.”
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May 2026Pigeon Forge, Tennessee
“we truly enjoyed our time here, the amenities are close by, location is excellent if you want to explore pigeon forge, communication was easy and overall we really enjoyed our stay.”
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May 2026Pigeon Forge, Tennessee
“10/10! The condo was clean. They called us to check in before 4, which was awesome! The pool and the hot tub was cleaned every day. Nice workout equipment in the gym. I would choose this place again!”
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FaithlynMay 2026Sevierville, Tennessee
“We enjoyed our stay in this condo. It was very clean and as described.”
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CorbinMay 2026Sevierville, Tennessee
“This location was a great location and very affordable.”
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DanielMay 2026Pigeon Forge, Tennessee
“Great place to stay. Close enough to walk to wherever u want to go. Room was great, clean, would definitely stay agin”
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AmyMay 2026Pigeon Forge, Tennessee
“We were so pleased with this facility. It was clean and convenient to everything. We will definitely stay again.”
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May 2026Sevierville, Tennessee
“Great place to stay for a weekend trip. Had a great shower and a nice patio where you can set and relax. Great customer service. They called to verify all was good which was very nice.”
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May 2026Sevierville, Tennessee
“Lugar precioso , limpio e impecable. Cumplió con todas mis expectativas”
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April 2026Sevierville, Tennessee
“Grate place.”
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