Smoky Mountain Escapes reviews in Pigeon Forge, Tennessee

“Everything about the condo was great......except it's past time to update the mattress in the primary bedroom without the freestanding hot tub. It was totally wore out. The head of the mattress was lower that the foot and way too soft. I had to sleep in the recliner in the living room. I will never stay in #624 again.”

“Our stay was good, the condo was clean and the location is perfect. The surroundings are quiet and feel safe. However we had a couple of issues. The internet does not work, this was disruptive, we tried at different times of the day without success. The other thing is that I never got the tickets for the attractions. I asked the host twice, and I was told they give you tickets for several attractions if you stay at least two nights and that I will receive all the information about it the day of my arrival, but never sent me the information or the tickets. I feel like they should not advertise it if is not available.”

“Great stay. Clean & comfortable”

“Perfect for a romantic getaway. We came for our babymoon and it was so relaxing and a great location. Talked about making it an every year trip.”

“Overall, we had a great stay. One thing I would strongly recommend is to TRIPLE-CHECK the “free ticket for a day” deal that comes with the stay. The details were not clear on their website when I checked beforehand, so I would make sure you fully understand the offer and how it works before booking. The condo itself was bigger and more updated than the photos. It was clean, had plenty of towels, and provided several convenient mini items for the kitchen and laundry. The pool was perfect for my kids as it didn’t go above 5ft and had a lil splash pad. The only real issue we had was the Wi-Fi. Our cell service was poor in the area, and the open guest Wi-Fi was unreliable. I reached out about it because I noticed the TVs were connected to the owner’s Wi-Fi, but the property management company explained that the owners do not allow guests to use their private network. This was definitely inconvenient, especially with poor cell service, so reliable guest Wi-Fi would be a good improvement.”