Silver Street Management
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Silver Street Management's guest rating of 4.75 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract.
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Recent guest reviews
·Felicia·October 2026·Jacksonville, Florida
“The house was spacious. It accommodated my family. The space was clean and decorated well. The house is renovated, but old. Noticeably musty and dank odor. The house interior was dark and could use brighter interior paint and accents.”airbnb
·Juan·September 2026·Destin, Florida
“Don't be surprised if the elevator is broken when you arrive and you have to carry all your things up the stairs.”airbnb
·Lizette·September 2026·Jacksonville, Florida
“Smaller room had light coming in at all hours, the walls are thin so you can hear traffic coming at all hours, making it hard to sleep. Area has high crime and sirens going off at all hours. Noticed blood stains on the wall in the restroom and smaller room by the cabinet, communication was good. Location is okay,”airbnb
·Cheyenne·September 2026·Destin, Florida
“Beautiful view and nice place! Loved the location. The only thing I would fault is that two of the bedrooms have windows that look out to a hallway where the lights stay on very bright all night long with no way of blocking it out. The blinds don’t help! I’d love to see them put some blackout curtains up in those rooms! Also the host didn’t provide much. One roll of toilet paper for each bathroom and no coffee filters which was a bummer- who wants to buy 100 coffee filters for a week stay? But other than that we loved it! Definitely would stay here again.”airbnb
·Annemarie·July 2026·Annapolis, Maryland
“This listing is charming and decorated so sweetly! Great neighborhood and we loved being able to walk places. Stayed ~ 1 week, have 2 young kids, cooked many meals at home. All of the stairs in the house are steep for those with limited mobility. Parking situation should have been more clear. The prop. mgr pushed using the garage, which didn't really work for us with young kids. Residents can buy visitor permits for $3/day and we asked if they could help us purchase, but were told no. Overall the kitchen/bathrooms felt a bit sparse (I know it's a new listing) but a few simple offerings would go a long way and I'm sure they'll continue to add things! This is a great listing for someone staying for a short trip and spending most of their time exploring out Annapolis!”airbnb
·Aden·May 2026·Jacksonville Beach, Florida
“Overall generally pleased with the stay but there were several dead bugs to which the A.I. written response to my concerns was that this was purely evidence of pest control service working. I would agree with this but it is also purely evidence that the cleaners they hire are not as good as the bug killers. It’s getting really annoying to talk to nothing but Artificial Intelligence when you have something you want to say to the actual owner. Cleanliness and Smell was the only thing that bothered me. Location was great, beach was great, bars were great, bugs not so great 4/10.”airbnb
·Jesi·May 2026·Jacksonville Beach, Florida
“Booked this for 2 nights with my wife and 2 children. AC was out which happens so it was pretty hot outside. Immediately let the host know and they responded saying that they would dispatch a tech for repair. I asked for a time frame and was told the next day. I had to wait and finally asked if anything could be done tonight and was told to open the windows. This is Florida and it's hot and humid even at night, there were mosquitos and half the windows didn't have screens, and a wasp nest on the back porch. That wasn't a good option. Asked if they had a portable ac unit I could borrow and they didn't. I explained that and was again not offered a solution. Asked if I could stay at another unit and way told yes, but it would only be a 1br unit. That doesn't work for 4 people. I had to ask for a refund and was offered $90 on an almost $500 2 night rental. My issue is not that the AC went out. It's their lack of communication and the fact I had to prompt them for a solution at every turn”airbnb
·Priscilla·April 2026·Jacksonville Beach, Florida
“Overall, the location was great, very walkable and convenient to everything we needed. The stay itself was fine, but there were a few issues worth noting. The shower only stayed hot for about five minutes, and after I mentioned it to the host, it wasn’t resolved during our stay. The blankets on the bed were extremely thin, and when I requested an extra one, the one provided had a strong smoke smell. Additionally, the kitchen was a bit under-equipped—we would have appreciated a baking tray and more than one plate available. There also wasn’t a designated parking spot for Unit D, and I was told to use street parking instead.”airbnb
·Dean·April 2026·Destin, Florida
“Good stay all together. Location made trip worth the small issues for a one time trip. Floors were very dirty…needs a good mop. Last guest’s dirty clothes were left behind in bedroom dresser. There was grease on the kitchen cabinet knobs over the stove and human hair and food crumbs in the silverware tray in kitchen. Overall felt like the property was over priced. It was nice enough for a beach trip but I could have easily secured an equivalent place for less. The view and the stay were still satisfactory. But I will be looking elsewhere next time for a better deal.”airbnb
·Matthew·March 2026·Annapolis, Maryland
“I stayed at airbnb property at 34 east lake drive Annapolis, MD. Check in 3/5/2026, check out 3/9/2026. upon arriving to the property, we noticed active mice and mice droppings in the bedrooms. we contacted airbnb host thru app with our concerns. they responded that they will inform management company and have pest control come once we check out. We had children in the home and active mice is a health hazard. clearly the home had not been cleaned prior to our arrival or they would have seen the mice droppings. I reached out to airbnb asking for refund for our stay and was directed to support network overseas. Airbnb informed me that I needed to resolve concern with host. I again reached out to host who offered me $250 refund for $4000 stay. I asked to speak with manager about a full refund. they called me and said they are only willing to offer $250 for our stay. I informed them that I am a physician and it is against the law to have rental property with active mice.”airbnb