Sea Island Homes

“I do NOT recommend. My family stayed 2 nights here while in town visiting extended family. When we arrived at the check in time, we had to sit in our car for 30 minutes with our baby after a day of traveling before we could get in the home because the cleaner was not done. We messaged the host letting them know the home was not ready, & they then informed us that a prior guest had refused to check out. That information was never disclosed to us prior. It was clear that the cleaner had not adequately cleaned the home, & the home was in poor condition. There was a piece of plywood over the fireplace opening & we heard bats at night. There were bugs, marks all over the walls, couches were dirty with visible stains, blood stains on the bed spread and towels, crooked picture frames, random screws on the floor, refrigerator dispenser did not work, poor water pressure, no bathroom fan, & dirty used bath mats. Not safe or comfortable. Listing is extremely misleading and not worth the price.”

“The home has potential, but I don’t like the neighborhood, there were some issues inside the house, the host knows what is going on.”

“Overall, the house was okay and we understand that being in the suburbs of Charleston, some insects are inevitable. However, we did encounter multiple insects and several large roaches throughout our stay, which was disappointing. The kitchen was not well stocked for a reservation of six guests — there were only two forks and two spoons available. We ultimately had to purchase utensils ourselves at Walmart due to a slow response from the host. There were also several maintenance issues that affected comfort during the stay. The washer had mold and smelled. The backyard furniture was torn and unusable. The main TV remote was missing batteries, and none were available in the locations the host suggested checking. The master bed felt uneven and creaked with every movement, making it difficult to sleep comfortably. The sheer curtains allowed headlights to shine directly into the room throughout the night. Additionally, the bathroom sinks drained very slowly. The home could use some TLC.”

“As a repeat guest-I felt I knew what to expect. This trip the place seemed less attended to. Mini fridge did not work at all (below deck). Smoke detector was pulled down in bedroom #1, towel bar fell off in MB, Shampoo dispenser fell off in MB, Coffee maker leaks at least 2 cups water when making, freezer door appears to be off the tracks, AC was set to 82 when we arrived - quality of linens/towels appeared to be less than Airbnb quality, the "bar" (upstairs) was not stocked properly with glassware or bar tools and the kitchen did not have a dish drain for washing up by hand. Porch/steps were not cleaned off at all. All of this was a huge difference from my visit in 2024 - and for the cost I paid for 4 nights - I feel a little taken advantage of. Overall-we made do; and enjoyed our time there. The Holiday House is a great home; just not what I expected for presentation.”

“We booked this house for a weekend getaway with two families and were looking forward to a comfortable stay, especially traveling with children. The house has real strengths: a great entertainment area for kids (air hockey, an arcade machine, foosball), a lovely terrace, and a pleasant design. However, key amenities listed in the listing did not work, and this seriously affected our stay. From the first day, when we opened the dishwasher door, water leaked out and wouldn't stop for quite a while - it was impossible to use. I notified the host right away and was promised it would be fixed, but even after a reminder the problem was never resolved before checkout. We had to wash all the dishes by hand for a large group. On top of that, the dishes themselves weren't clean - they had a greasy film and had to be re-washed before use. The oven also did not work. Because of this, we couldn't cook meals for the children or prepare the food we had planned and brought with us.”

“The location of the home was fabulous however, we encountered a few problems and they were very slow to respond. Tried to schedule a time to have everything fixed, but they never showed up! P-trap missing under the sink, which made the whole house smell like sewage. Several other things happened as well very disappointed with the amount of money we spent.”

“Many maintenance issues ie: There were bats or birds in the chimney that screeched. Gap in front door/frame that critters could enter into. Back yard light is just wires, no light for pets or security. Ice maker not working. Dishwasher doesn’t lock so can’t use. Fan in bathroom didnt work & no window to vent humidity. Shower liner too narrow & filthy, no curtain. Floors were found to be filthy when we cleaned up spilled water on day one. Indoor card table set up in back yard with old charcoal grill. Sketchy run down shed with half open door that didn’t close. 1/2 bath had no fan and couldn’t open the window bc there wasn’t a screen. Absolutely no shelving in bathrooms to put anything. Hole in bathroom door, filthy walls, the list goes on and on. They let us out and refunded for nights not used but with all these issues i have no clue how they’re just now finding out. After sending a message regarding the issues and no response by noon the next day, i had to call the mgmt company.”

“Beware of Sea Island Homes This was the worst Airbnb experience I’ve had in 14 years of using the platform (and as a former Superhost). We arrived with a group of 6 adults, 1 child, and a dog, and immediately experienced a major plumbing failure—raw sewage backed up into the showers, and toilets would not flush. We contacted the host right away, but no one came to fix the issue and no plumber was sent. The only solution offered was a late-night move to another property for just 12 hours, which was not realistic given our commitments and the rural location. Sea Island Homes initially agreed to reimburse us, then stopped responding entirely—including to Airbnb support. Unacceptable from both a health and customer service standpoint.”

“There was a fake smoke detector that was actually a hidden camera and management denied all responsibility and acted like it wasn’t a big deal. I took pictures of it. I’ve been using Airbnb for years and this is the first bad Airbnb experience I’ve ever had.”

“The AC did not work at all. The back door would not unlock so the backyard and hot tub were inaccessible, which is not okay when you have dogs and had intended to use the tub. According to AirBnB messenger their average response time is 6 hours, which when reporting big issues isn’t acceptable. We left early and had to find new last minute accommodations. The fans in the house were filthy but the place was overall clean.”