Ryson Vacation Rentals

“Upon arrival we were immediately greeted by a pile of dog poo. On the way up the stairs, a step is warped and curled up leaving a rusty nail for us to step on and a lose step as a fall hazard. They have a great variety of front porch chairs to enjoy the views and the sounds, but a few are broken and the powered just left on the ground and the side table was broken and on the floor. Upon entering the house, it’s decorated beautifully, except the pet hair, everywhere. Each room had something broken, including the queen bed frame. Missing light bulbs, not enough batteries for the remotes, (1 of 3). A decorative salt shakers head was broken off. I could go on and on. Not worth the money you pay for this place.”

“Check in was suppose to be at 4pm. However, the cleaning service was still there when we arrived. They did not finish until 5:30pm. We were informed the previous guess left two bunk beds with urine so we were unable to use those two. One of the wooden post fell off of the stair way leading up to the front door as we were checking in. There was sand still in the restrooms. The dryer took 5 cycles to dry every time. After I informed them, they said someone would be coming to fix but of course no one showed up. The bench at the kitchen table had a staple sticking out and caused me to cut my finger. The flooring is coming up in several spots. The vacuum cord was broke. The sheets stink in one of the bedrooms and had hair on it. I can go on and on about how this was the worst airbnb we ever stayed at. I DO NOT RECOMMEND. Spend the extra money to get a better place. FYI: This condo has a for sale sign on it. The best thing was the location. It was just a very short walk to the beach.”

“Too many problems for what it cost. Dirty trash left at the front door unable to use the gril because it was filthy. Dirty dishes in dishwasher trash left in the dirty toilets. When I I reported the incident and all the problems they make you wonderful hopes and all freak low by you on the refund I should have gotten a complete refund or at least half they wasted a whole day their mess and disinfecting everything it was a nightmare.”

“Bad value for money. Tiny window units can’t keep up with Texas summers. Separate portal for communication with additional redundant agreements that need to be signed off. Key box location not communicated in check in instructions. Interior looks like a bad house flipper remodel. Cheapest mattresses and bedding I have ever seen in an Airbnb. Toilets were stained when we arrived. No filter basket for coffee maker. They let us know before we arrived that there would only be a 24 hour toilet paper supply included. Whole operation feels like it’s being run by a large penny pinching management company.”

“Overall, our stay was okay, but the cons outweighed the pros.Upon arrival, the bathrooms were dirty with urine stains on the toilets and hair clogging the shower drains. The water pressure was very poor, and the water had such a strong odor that we used bottled water for cooking and brushing our teeth. One bedroom closet was unusable due to clutter, the bunk room had poor ventilation, uncomfortable mattresses, and the exterior door wouldn't lock because of excessive rust, which was a major safety concern since we were traveling with children. Parts of the flooring were also coming up, and one of our kids hurt themselves while playing. The washer also had a strong unpleasant odor. The biggest issue was at checkout. The lockbox was so rusted that we couldn't get it to close. Customer service told us to either leave the keys in the unlocked lockbox or drive them two hours to their office in Galveston. After many attempts, we finally got the lockbox to close ourselves. The positives were”

“AC wasn’t working. We were hot for a few hours. AC stop working the early morning before we left. Missing trash bags. Missing a lot of miscellaneous for cooking such as larger size pot.”

“No TP in one bathroom, 3 guests and 2 full size towels and 1 hand towel. toilet had stain ring in it, was gross. water had yellow tint, don't know if that's the area or what. shower water smelled like rust. pictures made the place look big, it was not. it worked out for the quick weekend but they definitely need to do some better maintenance and not just slap bandaid on things. We tried to check in early and we even willing to pay it $100 for 2 hours early or $50 for 1 hour early but they said it wasn't finished being cleaned but we never saw a car there cleaning nor did the place looked clean when we finally checked in at normal time. Overall it worked for a quick weekend away but really felt catfished with the pictures versus reality.”

“Upon entering there were numerous flies; roughly 30-40 full size flies. Stains on the floors and walls. Fire ants throughout the house. Multiple beds had dog hair or fresh stains. And what appeared to be bodily hair under the covers. It took my family from checkin untill about 9 pm to get the house in a decent condition. Your team was contacted multiple times via texts and phone call. Pictures were sent with the only response that you will “investigate”. The best your team could do was send someone 24 hrs later with a bottle of raid and fly swatters which should be an embarrassment to your standards. A cleaning team never came in. Our plan was to grill Thursday night for dinner but the “accessible” garage door was too corroded for the key to work, I notified your rep and was told they would try to get someone out, again nobody showed up. My wife and 3 year old were bit multiple times by fire ants in the bed.”

“It IS on top of a church & that should be at the top of the listing & not hidden at the bottom. They should ALSO mention that the "pool" has to be paid for.”

“BE PREPARED TO PAY EXTRA FEES THAT ARE NOT ON THE AIRBNB POST! $40 PLUS $40 FOR ADDITONAL VECHILES. I WOULD NOT STAY HERE AGAIN AFTER THE HASSEL WE HAD AND THE FRONT DESK WAS RUDE. NEVER IN MY LIFE HAVE HAD A PROBLEM WITH ANY OTHER AIRBNB.”