Manager Review

Roelens Vacations

Roelens Vacations's guest rating of 4.69 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract.

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Recent guest reviews

May 2026Cape Coral, Florida
This was an excellent choice to have spent a long weekend with our family. We are very grateful we found this property and could not be happier with Roelen's responsiveness.
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May 2026Cape Coral, Florida
We spent a wonderful few days at this house. It is very spacious and comfortable. The pool area was excellent. We had a lot of fun fishing and kayaking. In the kitchen, you can find everything you need for cooking. My only recommendation would be to install darker curtains in the bedrooms, as a lot of sunlight gets in at dawn, making it very difficult to keep sleeping. But overall, we really liked the place and definitely recommend it.
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May 2026Cape Coral, Florida
Clean, nice house. Will come back for sure.
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May 2026Tice, Florida
Wir haben uns sehr wohl gefühlt! Vielen lieben Dank 🌸🌺🌸
airbnb
May 2026Cape Coral, Florida
Second time renting an Airbnb at Roelens. The property is great, located in a nice neighborhood, on a quiet street. The pool was nice, the cabana by the canal was a nice place to hang out at night and feel the cool breeze. The house had everything you need: clean, comfortable beds, and the house was spacious. The only thing is, there were not enough lights outside and around the pool. It would be a nice addition. The house was just as advertised.
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May 2026Fort Myers Beach, Florida
We had a wonderful stay . Very comfortable and enjoyable . Thank you for the privacy and cleanliness of this retreat . We enjoyed the quiet and beauty of the backyard patio . Also , the beach chairs and pull cart were wonderful .
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CarloMay 2026Cape Coral, Florida
Besides the view and the house which is the only thing that saved this house from a 1 star. The pool was at 89 degrees while outside temperature was 90. No human being with a small brain would get in that pool nor think that the temperature is at a “good” degree. Maybe at night, it not at 1pm while it’s 90 degrees outside. The hose was super unhelpful, we were locked out of their WiFi the last 2 nights and didn’t even bother saying anything.. i gave them permission to communicate with my son because i suffer from the heart, his name is Kevin Pizzolo who has over 20 reservations with Airbnb! Worse experience ever
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OlgaApril 2026Cape Coral, Florida
I just want to say I booked this Airbnb for about a week and I had to cancel it due to a unforeseen emergency with my kid and I asked for a refund and they denied me. They denied me a partial refund I never made it and I cancelled two days into the week. They had enough time to rebook and the days I held it I accepted that I wouldn't get that money back for it. And they still denied me! Policy or not some consideration would have been nice.
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MelissaApril 2026Cape Coral, Florida
Upon arrival, the home was in unacceptable condition—stained and soiled bedding, hair and debris throughout, unsanitary kitchen drawers/cabinets, mold & mouse droppings. We reported this immediately but received no assistance the first night. The following day, a cleaning crew finally arrived but we spent hours cleaning ourselves, losing a full day of our vacation. The oven did not work from arrival until it was finally replaced seven days later, leaving us without a key amenity for most of our stay and forcing us to purchase our own cooking equipment. When it was replaced, parts and screws were left on the floor & the old oven remained in the yard. Combined with broken items, rusted furniture, and low-quality, mismatched linens & equipment, the home fell far below expectations for a $4,600 rental. Nine service providers were in and out thru our stay. The property itself was beautiful, but the condition of the home & lack of timely resolution made for a very disappointing stay.
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JefferyApril 2026Cape Coral, Florida
This rental is a catfish. This house is infested with huge cockroaches. We told management about it and they allegedly ordered pest control, which never showed. Management stopped communicating about it. The house is filthy. Crumbs and dust under every bed, in cracks of the couch. Low budget bedding. Low budget kitchen utensils, cookware. There is exposed wires on the front patio. There are exposed wire near the swimming pool. My son stepped on a reverse screw poking through the concrete near the pool. The pool table room is too small to actually use the pool table, but that’s ok because the pool table is broken. The bed in the second room is broken (slates). After booking management hounded us with messages, to include attempting to garner a pet fee despite “all fees and taxes being included. My wife stubbed her toe in the broken concrete near the pool. This house is a low end rental. All furniture is hand me down, repainted, chipping, etc. Overall a very bad experience, *ROACHES!!!*
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