Provident Resorts

“Tuve viaje por unas reuniones en Doral, y no pude haber encontrado un lugar más bonito y cómodo. Muchas gracias!”

“Tienes que ser claros con las tarifas que manejan no me hablaron que no cubria el estacionamiento”

“The areas, location of the place was amazing. The rooms however was not the best. First room was not cleaned, floors were dirty, nothing was wiped down. Went to get a new room and that room had drain/fruit flies! The rooms need proper cleaning,( can provide pictures for proof) would not booked through the provident as the rooms need major updating and or thoroughly cleaned. I would try this location again but with a different owner for an updated room”

“I really enjoyed the stay here as well as the space. when we first arrived there was an issue with the ac in our room; however the staff was very responsive and moved us to another room very quickly. Overall they were very accommodating and the food downstairs was really great as well!”

“Disappointed that the TV did not work during our two nights. The hosts left duty up to hotel staff who did not know how to help. Issue was never resolved. Hosts took their time responding with this issue. Photos did not match the stay, floor did not match what was advertised socks were black after walking around”

“Friendly staff. Great communication. Super location. Lovely pool. They could do with someone overseeing the cleanliness of the apartment. I would stay again.”

“The place was exactly as advertised and the host provided great instructions which made check in super easy. Overall, a good stay and a convenient location.”

“I stayed at this hotel for several nights. The first two nights were very uncomfortable due to the air conditioning not working. What was most frustrating was how the situation was handled. I requested a room change from the beginning, but it took more time than it should have. I was repeatedly told maintenance would come, but no one ever arrived, and no compensation was offered. The initial room was also not properly cleaned, and the shower did not drain correctly. After the room change, the rest of my stay was much better. The new room was cleaner, everything worked properly, and things were smooth. Housekeeping was polite and front desk staff were courteous and professional, but I did not feel urgency in resolving the issue. After my second complaint, I expected escalation, but it didn’t happen. I was also told no rooms were available, despite the website showing otherwise. Overall, the stay started poorly but improved. I would stay again, but only as a last resort.”

“The cleanliness of the unit was disgusting, started from the sofa bed had a blood stained, shower walls full of dry soap, there was amenities missing in both bathrooms, floor in the unit was dirty, patio was disgusting, I was very unsatisfied with the unit, only good think was the location, but this was the 1st and LAST time that I visited that place… Front desk staff were not helpful, I just went to express my concern with Pictures of the issues, and there was miscommunication between them. It was a very poor experience that nobody deserves in a vacation. I don’t really recommend this place to stay… there is a lot more better! For the same price or less.”

“It was in a great area. Easy to walk to several restaurants and a park/trail. The view was beautiful. The room was old and partially remodeled. Very cheap looking. Old tile floors with chunks broken out. The sofa sleeper was extremely uncomfortable and the “blankets” were like very thin towels. The bathroom floor was dirty. One of the complimentary water bottles was half empty and still sitting on the counter. It was overpriced for the quality.”