Plushy

“Great location and unit. Only problem was Plushy bugged me way too often with questions and still didn’t resolve the problem until the day before we left.”

“You get what you pay for. It was cheaper than other places. Not as nice as comparable costs in Poipu. It’s more old inside. Very hot. The AC was a blower in one room, not in the whole unit. The management company was responsive so that was good but we left due to hurricane warning (we had an 2 month old) and were told we would get a refund. So far it’s just dragging on and we’ve been given nothing. I wouldn’t go back here. Way too hot and the windows don’t actually close. Wood panel walls and a sliding door that barely locks. You’ll likely have bugs at night as a result. No way to foresee a hurricane but I wish we could’ve resolved things differently. The room itself is just more budget. If you just wanna surf and just crash there you’ll do fine.”

“First off, location and actual property were good. I was sent a LOT of rules, which is normal, but makes it difficult to get to important info like checkin. More than once, I was asked what time we would arrive. I answered and host would keep saying early check-in was not allowed. I said that was fine and they would continue to ask. It's like AI was answering. The condos clearly have water/plumbing issues. One shower wouldn't turn on, then barely trickled water. We certainly couldn't utilize it and host kept sending videos of how to turn shower on as if that was the issue. I sent videos back explaining that was not it. We said it was ok and could use the other bathroom, then that tub would not drain at all. Three people had to shower standing in dirty water until the bathtub was completely full at the end of the trip. I took photos and kept contacting the host so they were aware. They responded, but it was never helpful. No compensation at all. Save your sanity and stay elsewhere.”

“This was our first Airbnb rental. The title of the property "Stylish Modern Retreat" is accurate. When entering, we both agreed that the property was spacious and the modern. However, the interior of the home has some wear & tear and was not "hotel" clean. There were no cleaning supplies in the home. We went to Walmart to pick-up cleaning supplies, kitchen trash bags and paper towels. First morning was spent dusting, cleaning the countertops, refrigerator (inside & out), toaster, microwave, stovetop and cabinets of fingerprints and grime. Shower had orange mildew. We were reminded to take the trash cans to the curb on Sunday night. Both of the garbage cans were full and had someone else's rotting food in it. With the threat of a $100 fine we bagged our trash and took it to a friend's home for disposal. Our stay cost $170/night. The value wasn't there for us because we had to do our own move-in, move-out cleaning & take someone else's garbage out. We'll stick to hotels.”

“I was very disappointed with my stay. The listing did not accurately reflect the condition of the property. Several power outlets didn't work, which was inconvenient. The air conditioner remote had no batteries, so we had to unplug the unit just to turn it off. Although a dishwasher was listed, our unit didn't actually have one. Hot tub was not allowed to be used even though it was in the listing. In addition, we encountered multiple lizards and insects inside the unit and had to remove them ourselves. While I understand that wildlife can be common in Hawaii, I expected the accommodation to be better sealed and maintained. There are places on the island for a much cheaper price, that would be much bigger in size,will include sports and swimming activities. unfortunately I didn't know about these until I arrived on the island. Given the price, these issues made the stay disappointing, and I would not recommend this property unless these problems are addressed.”

“Great location and condo is nice. However, our house code turned off the morning we were loading the vehicle up to checkout and the host help line was inconsiderate - had to contact air bnb help just to get a 15 minute extension for checkout to ensure we got all belongings from the condo as the code did not work and the host had to remotely let us in.”

“we did not like this place at all, too much noise from the neighbors, many yelling and shouting from neighborhood, very low class nwighborhood, the sliding screen door had many holes and mosquitos were getting inside. The host is not honest even I asked for a quiet location he basically lied about it and said it's a quiet neighborhood. The price is way too much for what you are getting.”

“When booking, mentioned that this was an important visit because it was a big birthday and I had called this unit home for 8 years. Disappointing to find wilted orchid plants waiting on railing at front door, despite orchids and flowers shown in listing. I understand the rare necessity of air-conditioning, but it’s disappointing that louvers by the front door cannot be opened, as they make for excellent crossflow of the ocean breeze. Blinds great for blocking sun, but also block view and airflow. Light in the kitchen was quite dim for cooking. Closet space was tight for two, but tolerable once we unpacked into the dresser. One towel per guest for a 10-night stay seemed tight, as did the supplied toilet paper and single paper towel roll (we had to purchase additional). Clothes washer and dryer much appreciated. No manual deadbolt on inside, no peephole. Spectacular views of stars, sunrises, albatrosses and rainbows over ocean from the bed if you choose to leave the shade up.”

“I don’t even have words for how bad this was”

“I set my filter to only show full houses. I paid 1500 extra to make sure I had a private experience. This was a duplex and there was someone else there. The basement is well photographed but neglected in the bathroom and the 3rd bedroom only has a window sticker over the glass rather than a curtain. They had a curtain rod up but no curtain. The other unit walk path goes right in front of the uncovered windows. My daughters saw the other renter pass by their Door / Window at night and ended up sleeping upstairs couch and beds the rest of the time. We only used the bathroom downstairs but stayed away from the 2 bedrooms while the other unit was rented. The upstairs was great and very roomy. Great layout but there are so many windows. Very visible to the side neighbors. Not as big of a problem upstairs but a big problem downstairs. I felt like I did pay extra and it wasn't as expected. They didn't hide the lack of curtains but I didn't see the path across the windows”