Percenti Hospitality

“For the price, the stay was okay overall. The location was excellent, with only a 5–6 minute walk to the beach, and the house was spacious enough for our group of 12. A few things were disappointing. Entertainment options were very limited. While it may seem minor, larger groups often spend a lot of time at the house cooking, relaxing, watching TV, and playing games. There were only a few games available, several with missing pieces, so most of our non-beach time was spent playing card games. Compared to other rentals we’ve stayed in, this was lacking. The TV setup was confusing and could benefit from clearer instructions. The ice maker was out of service, which was inconvenient for a beach rental, and no alternative was provided. Cleanliness was acceptable but not ideal. The house was sandy upon arrival, and some dishes still had food residue on them. Overall, the value felt average. While the beach access was great, the amenities and conveniences did not match the premium price.”

“The size and location of the unit(s) is good. Porches and Patios were nice. The units need to be updated, especially 5100 Mission. Needs painting, more furniture etc. in the bedrooms, updated toilets( very small older ones in 5100 side). Upon arrival, none of the bathrooms in the full bedrooms had electrical outlets that worked in the sink areas. They were not GFCI outlets. Finally we were told that they were all on the same circuit and I found one GFCI in the half bath which had tripped( this fixed the problem for our second night). Overall, the home did not feel very clean. A toilet leaked and most bathrooms had black mildew in areas. We even had a sock still in one bed when getting into it the first night. The house manual was supposedly supplied with the check-in email, but was primarily just a list of DON'T DOs. It gave directions on using the nest thermostat, which we didn't have in 5100(not sure sure on 5102 side). Overall, I would not stay here again.”

“Overall the house was adequate for our large group. Upon arrival the downstairs toilet was clogged. We finally got it unclogged the following day after I sent 2 messages both of which went unanswered. The alarm panel in the kitchen area beeped the entire time we were there and that message also went unanswered. For what we paid, I would’ve expected the place to be cleaner as the couch is downright filthy and the place needs a lot of repairs and cosmetic work. It’s definitely more of a party house than a luxury house. The best thing about it is how close it is to the beach.”

“As soon as i arived to the house there was an odd smell. There was pet hair on top of the sofas and everywhere around the house. Later that night cochroaches started coming out . Everything was outdated the house did not look like in the pictures. Terrible experience. I will not be booking this house again.”

“Did not have the chance to actually stay at the home. On arrival I went into the home with my family and immediately noticed that the home was not clean. There was dirt and hair located on the stairs that lead up to the living area. The sofa was badly stained as well as the accent pillows. The dining chairs were old, the bedrooms appeared to have not been cleaned. The bathrooms were not clean. The walls, baseboards, and floors in the other spaces in the home were dirty. The A/C filter appeared to have not been changed in quite some time. I looked up and it was the darkest grey I’ve seen. I messaged the hosts immediately only to not be responded to until after I followed up the next morning and had left and found more decent accommodations for my family and myself. The location is close to downtown and a number of restaurants and activities.”

“Lovely home. Would've been a great place for my daughter's college graduation weekend to celebrate with friends and family. Given the amenities, it would seem the host intended the venue to be used for entertainment; however, in the decade since I've been an Airbnb member, I've never seen a more restrictive house policy. There were 12 in our party. I would've liked to have had a few additional people over following the afternoon graduation, but decided against it after reviewing the house policy and learning we would be asked to leave immediately if anyone other than the registered guests was located on the property. That begs the question--how would the host find out? Were we bring surveilled? It wasn't as if we were going to have a rave. We simply wanted a couple of my daughter's friends to stop by to celebrate my daughter's accomplishments. In the end, we made other arrangements for the celebration. I understand this is not a "party house," but the guest policy is ridiculous.”

“Overall a nice stay in east Austin for graduation weekend away from the hustle and bustle of downtown. Downsides were no coffee provided, and bedrooms could really use darkening shades or curtains. Sheets did smell heavily of detergent and master bathroom toilet handle needed to be held for a proper flush.”

“We arrived at night could barely find the place and had felt like we were trespassing on someone’s property because this home site in the back yard of another one. The noise is horrible! This home adjoins an outdoor venue called Cosmic Pickle which blares music until after midnight and starts again at 8 am the next day! We had to leave and go to another Airbnb. No response from host at all.”

“This property could work for the right guest, especially someone mainly needing a convenient place to sleep. The Wi-Fi was fast, and some basics were fine, but the home needs attention before I would consider it a strong rental. We found several issues, including dirty glassware, food left in the refrigerator, damaged doors, uncomfortable furniture, dirty vents, a laundry room door blocked by the washer, and a ceiling fan that wobbled badly enough to be concerning. The biggest issue is that I would not consider this property truly pet-friendly. The backyard was not well-suited for small dogs, with an area under the porch that a small dog could access, and a fence gap blocked with a pallet. If a property allows pets and charges pet fees, the yard should be safe and functional. Hosts should also clearly disclose pet fees, whether charged per pet or per stay, and any special pet rules in the listing.”

“Overall disappointing. LOTS of issues, received no help dealing with them. House looks MUCH BETTER in the photos. Property dated with dings and scrapes on walls and baseboards. Tubs discolored/stained and looked dirty. Toilet smelled like urine, even after WE cleaned it. Dead bugs on counters, spiderwebs on floors in bathrooms & kitchen. Found used/dirty towels in 2 bedrooms, 1 under the bed & 1 hanging on the door handle. Also found, laundry in the washer & dryer. Inside of cabinets dirty. Couch & loveseat smelled like dog & was worn. Flood light (a motion light) came on about every 3-4 seconds (no exaggeration) & kept guests in the primary bedroom awake all night. Not enough towels or washcloths for the 8 people staying. We asked for someone to bring us more, but got no response. Poor quality bath & pool towels. Beds uncomfortable & bowed when you laid on them. Many replies received seemed automated. Only attempt to make it right was a $30 bottled of wine, which we did not take.”