Manager Review

Percenti Hospitality

Percenti Hospitality's guest rating of 4.78 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract.

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Recent guest reviews

LendaOctober 2026Johnson City, Texas
“Overall we had a nice stay. Housekeeping had been a little lax, back door alarm needed a battery, and some of the electrical outlets didn't work. I do think the main problem with the outlets was the gfci buttons needed to be reset, but was frustrating late at night. Pretty house, beautiful backyard, friendly and helpful host.”
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TabithaOctober 2026Austin, Texas
“Lee was very friendly and considerate. I had a couple of experiences that impacted the enjoyment of my stay, though Lee was receptive to my feedback. The kitchen sink, specifically the faucet, was not very clean and the bedding was polyester so I did not get much sleep during my stay. Otherwise, the property was nice, in a great location, and the host was friendly.”
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KelliOctober 2026Dallas, Texas
“Great location. House is large but has an interesting layout. It was great for my family to stay for a king weekend. Some mishaps - like no garbage disposal or ice maker.”
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ColemanSeptember 2026Austin, Texas
“Overpriced for what you get at nearly $300 per night. I’ve stayed in nicer spots in the same area for less, but maybe there was some sort of event going on that weekend? The property was kind of just maintained to the bare minimum standard. It seemed like they were relying on guests to report issues. Throughout our two-day stay, there was no hot water. There was a clear message on the hot water heater that read “Ignition error.” We reported the issue on our first night, but the owner was not able to get someone out to look at it before we left. Other than that, the place was fine, but it was just kinda dingy and not really typical of a “Superhost.” The bath mats were dingy, the door was rotting so the lock was finicky, there was a musty smell coming into the home that went away after a day, and the coffee table was missing for some reason. I don’t know if it’s a company or what, but it seems like the host may be overextended having 90 properties.”
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HunterSeptember 2026Austin, Texas
“Very nice house and Lee was very responsive to all the issues we had but it really hurt us. The first day we had to stay downstairs all day because the air conditioning was out and it was over 90 degrees and the 2nd day there was a bad plumbing issue where smelly water was coming up from the shower and got all over the floor and we had to wait til after 2pm to shower so we missed reservations and lost half a day. Lee did work on both issues and got them resolved it was just a bummer they happened and we paid that much.”
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TomnmyJuly 2026San Antonio, Texas
“This property has 2 VERY AGGREESSIVE LOUD BARKING GERMAN SHEPARD DOGS right next door who ran along the adjacent fence both when were were inside the home & outside the home. Additionally, there are 3+ ADDITIONAL DOGS on the opposite side of the home where the 2 AGGRESSIVE German Shepards lived who also ran back & forth BARKING, as if competing for aggressive attention. NOT relaxing & downright CONCERNING when I brought my own small dog who was ABSOLUTELY TERRIFIED inside & outside the property. Lee, the owner, claims that he has never had any problems before which is a DOWNRIGHT LIE. I would NOT recommend staying at this property unless you plan to enjoy aggressive barking dogs at ALL HOURS of the day & night. When we arrived we immediately contacted Lee with our concerns; however, he denied any knowledge & was UNWILLING to help us resolve this very serious issue. The outdoor areas (dirt) were adjacent to these loud barking dogs, so there was effectiely NOWHERE for our own dog to pee.”
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TamikaJuly 2026San Antonio, Texas
“The house was run-down and not well maintained.The couch was dirty and guests uncomfortable sitting.The hallway bathroom had broken shower tiles and the Wi-Fi was unreliable. We were told to restart the router, but not where it was located.The primary bathroom had an ant problem on the countertop. We were told to wait for pest control, but the issue was never resolved.The backyard was also in poor condition.The outdoor furniture was dirty and dingy, and none of the seating or outdoor kitchen and entertainment areas clean. The pool was the main reason we booked this property, but it was dirty with debris floating on the top and bottom. Someone came to skim the surface, but the bottom was full of debris, making the pool unusable. None of our guests were able to enjoy it. Overall, the property did not meet our expectations. We tried to make the best of it, but the lack of cleanliness, maintenance issues, unresolved pest problem, and unusable pool made for a very disappointing experience”
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JohnJuly 2026San Antonio, Texas
“From the pictures and description, this house looks amazing. In reality, the only thing that is accurate from the pictures is the size of the house, it’s huge. Aside from that, everything in this house is off. The hallway bathroom shower drain was clogged. We informed them immediately and they said they would send someone over the next day and they would keep us updated. No one ever came and the next message I got from them was 2 days later asking how our stay was and requesting I leave a 5 star rating, very bizarre. The drain was clogged the whole stay. The house had pockets of weird smells, like musty mold smells and a smell that reminded me of cat urine. The master bathroom baseboard by the shower is gross looking, maybe mildew and mold buildup? There’s rust on the nozzle of the soap dispenser in one of the bathrooms. There’s a ton of chips and dents in the walls/baseboards/doors. Overall, the place needs a lot of maintenance, I would not stay here again. Pretty disappointed.”
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JayJune 2026Dallas, Texas
“The size and location of the unit(s) is good. Porches and Patios were nice. The units need to be updated, especially 5100 Mission. Needs painting, more furniture etc. in the bedrooms, updated toilets( very small older ones in 5100 side). Upon arrival, none of the bathrooms in the full bedrooms had electrical outlets that worked in the sink areas. They were not GFCI outlets. Finally we were told that they were all on the same circuit and I found one GFCI in the half bath which had tripped( this fixed the problem for our second night). Overall, the home did not feel very clean. A toilet leaked and most bathrooms had black mildew in areas. We even had a sock still in one bed when getting into it the first night. The house manual was supposedly supplied with the check-in email, but was primarily just a list of DON'T DOs. It gave directions on using the nest thermostat, which we didn't have in 5100(not sure sure on 5102 side). Overall, I would not stay here again.”
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DulceMay 2026Port Aransas, Texas
“As soon as i arived to the house there was an odd smell. There was pet hair on top of the sofas and everywhere around the house. Later that night cochroaches started coming out . Everything was outdated the house did not look like in the pictures. Terrible experience. I will not be booking this house again.”
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