MGM Properties

“I’ve never written a review before, but I would not stay here again. After I booked an initial unit with MGM from January to May, I was only in that unit for two weeks before they told me the landlord was kicking them out and I had to vacate within one week. Not sure how they could accept a reservation for my full stay knowing they did not have a secure lease. They were inconsiderate and hard to get a hold of during the second move, and they offered me nothing for all the trouble I went through due to moving on short notice. They only got on the phone with me once, and they were unable to interpret clear text communications from me. This led to awful issues on the day of my movie to the second unit. I got no discount or accommodation for the second unit. They were mostly rude when communicating with me through a stressful time. The sink, toilet, and bathroom overall in my second unit were very tiny. Overall, I would not recommend living here. The host is unreliable and inconsiderate.”

“房间内床上物品和毛巾不够整洁，客厅面积不够大，上楼梯很陡峭，楼梯地毯不够整洁，室内墙面有污渍，其他的还不错！”

“Would return”

“My experience with MGM properties was awful. Upon arrival there was zero toilet paper and only a total of 5 towels when we made the reservation for 7 of us. That was a small issue in comparison to the no heat we had for two days . The thermostat was broken and they would not pay to fix it on the spot like the technician offered. We spent two nights in the house which was below 60 degrees with three young children. The infants toes and hands were blue when waking up in the morning. I was accused of breaking the thermostat and was told it was not that cold since it was spring outside even though the temps outside were between 30-40 degrees during our stay. The draft in the front bedroom was so cold the space heater that I was told to purchase for a temporary fix didn’t help. MGM was very unprofessional and rude with me the entire time and advised I was not being patient when they informed me the heat still would not be fixed on the third day when the weather was getting colder.”

“Outdoor patio wasn’t clean. No hangers in any closet, no basic pan to cook on and most of the tv remotes had no batteries. Nice place but wouldn’t stay again for that price”

“El apartamento era super bonito y acogedor además era cerca de la feria a pie, pero tenía muchas hormigas dentro de una habitación. Solo no me gusto la poca flexibilidad en el check in y que te cobre de $50 a $100 por querer entrar 1 hora antes, me pareció super tarde la entrada del check in y muy temprano en relación a la entrada la salida para el check out”

“Parking left a lot to be desired”

“Place was beautiful & looked just like pics but a bit smaller. Towels had black stains so we had to wash before use but everything else was clean. Whoever answers the messages was a bit passive aggressive and smart aleck. Not a good look. I was also charged $50 from MGM properties after paying for the stays as well as the security deposit hold.”

“First I would like to say this place was nice in the inside, However the white walls are filthy all over the house. The tub was NOT clean had blue soap dripping inside. The lock to the gate to let you on the property is NOT working properly. Host requested numerous of videos stating it was working earlier however the guest under us stated they also been having problems. We also got locked out of the property for an hour and half at 1230am in the morning. We had to go around to the BACK to enter the property at 1 almost 2am AFTER the code was changed for us to enter. Host again continue to request videos as if we were impaired. Communication I would give 3/10. Yes they will communicate with you however it’s DIFFICULT because it’s only through text and no one near to help. There is no private parking, you parking on the street. Someone windows were busted out near our parking.”

“Address is actually 9790 Stonewall ln, prepaid but was still asked for additional funds to get code for door. had to wait for the cleaning people to finish even though we arrived after checkin time. Had to hunt for toilet paper in a drawer rather than accessible in the bathroom. people accessed the attached garage while we were there with no warning to us at all. when we questioned anything we were told we were wrong and given an excuse. The property was nice enough - lacked lighting in bedrooms - nothing attached to switches and comfortable furniture. But I won't do anything with this property mgmt company again”