MGM Properties

“Modest home that could use more amenities.”

“The stay itself was good, but check-in was scheduled for 4 PM and the property wasn’t ready until later. I was already there when I saw the message about the delay, so I had to wait. I’d appreciate a partial refund for the missed check-in time. And there was no towel but the place was nice but just would have like it they would have understood where I was coming from”

“Very overpriced for the unit”

“A lot of Unnecessary information needed just to check in. Host needed IDs sent over for me and 10 others before we were even allowed to go inside. There were several different links to click on and sign for just to confirm the booking.”

“Overall not a bad place to stay. Very limited amount of towels would be my only complaint.”

“Overall, the home itself was newer and in a nice location. However, our experience didn't match the listing or our expectations for a month-long stay. The listing advertised a king bed in the primary bedroom, but it was actually a queen. It also mentioned a workspace suitable for remote work, but there was no desk or desk chair available. Since I work remotely, this was a significant inconvenience. The biggest challenge was the lack of basic essentials. There were no garbage bags or cleaning supplies, very limited toilet paper, and no hand/paper towels. We reported these issues immediately, but it took more than two weeks only for paper towels to be delivered. Additionally, there was ongoing construction nearby from early morning into the late evening throughout our stay, making it difficult to work from the property during the day. This property would likely be fine for a short weekend visit, but based on our month-long stay, we wouldn't choose to rent again.”

“Pros: large unit, nice neighborhood, great entry instructions, decent price. Very clean everywhere other than back edge of sink spout/handles. Cons: great kitchen but no table to sit and eat anything. A/c didn’t cool well and had 3 separate programs per day to default it back up to 75. So I would lower and at the next scheduled time it would turn off. This left me sweating overnight. I had to go back and forth with mgmt to get info on how to fix and even then it was not great instructions. The vents in the bedroom were also mostly stuck shut-only 2 slats were partly open. Needs to be fixed I felt like I was talking to ai the whole time - seemed rigid and like my messages were not fully understood. $50 per hour for early check in when the unit wasn’t occupied night before with no exception was excessive when I just wanted to drop off stuff. Needs more pillows and the bed was missing top sheet - luckily I found one that was hopefully clean - looked like a toddler folded it.”

“Only 4 towels left for 6 people. Sent us fake pictures from the cleaners showing towels left on every bed when they werent. Even so this is a big house that should have more then the exact number of towels/guest for a week stay. Dryer was broke and not fixed until the day we checked out. One guest left some keys and had to pay $35 just for them to go to the post office and wouldnt offer any times to meet for them as we were in the same town in a different airbnb.”

“I’ve never written a review before, but I would not stay here again. After I booked an initial unit with MGM from January to May, I was only in that unit for two weeks before they told me the landlord was kicking them out and I had to vacate within one week. Not sure how they could accept a reservation for my full stay knowing they did not have a secure lease. They were inconsiderate and hard to get a hold of during the second move, and they offered me nothing for all the trouble I went through due to moving on short notice. They only got on the phone with me once, and they were unable to interpret clear text communications from me. This led to awful issues on the day of my movie to the second unit. I got no discount or accommodation for the second unit. They were mostly rude when communicating with me through a stressful time. The sink, toilet, and bathroom overall in my second unit were very tiny. Overall, I would not recommend living here. The host is unreliable and inconsiderate.”

“Not as nice in person as it looks in photos. You have to pay and extra $200 if you want to check in a couple hours early”