KBM Resorts

“This was one of those rare instances where the home was actually more beautiful in person than in the photos. There was so much space for our group that it felt like we had privacy when we wanted it. We had a large group and rented 2 adjacent units and it was perfect! Every space in the home had plenty of amenities. The pools were fantastic, the coffee shop was great and the dining was excellent. The beach didn’t feel crowded, we were able to find loungers at each of the pools every day. We would absolutely stay here again. This is one of the nicest places we’ve ever stayed on vacation and we’d love to be welcomed back!”

“Views are unbeatable, we saw seals and turtles from the lanai. We were able to snorkel right out front. Quick communication from the host. Excellent location. Only negative I’d say is more roaches than I’d expected and liked to have seen in the unit. Otherwise everything was really nice”

“I felt like home in paradise. The place was truly magical and I can’t wait to return.”

“Great place, in awesome location. The views are amazing. Place has everything you need on this vacation: fully equipped kitchen, beach chairs and umbrella.. Clean and well maintained properly.”

“Funny how they keep bugging to write a review but when I had an issue with the ice machine and left numerous messages. Crickets!!!!!”

“I am going to say that this is probably the worst Airbnb I have stayed in anywhere in the world and for $500/night I will be submitting a complaint to Airbnb. Firstly the place is old, tired, dirty, warn out and sparsely decorated, various decorations are hanging off the wall. And generally the place smells musty and skanky. The air conditioning (if you can call it that) does not cool the bedrooms and is barely effective. There is dirt on the ceiling above the vents and a unit that I assume is an air purifier that’s dirty and constantly running. The locks on the doors are inadequate. Numerous outlets don’t work. It’s generally run down and with zero maintenance. The showers in both bedrooms are pathetic and more water squirts out of the back of the head or the faucet than the shower head itself. The shower height is laughable. The bottom of the bath had at one point a non slip mat, not anymore just dirty marks. The only saving grace is the location is nice.”

“The units were fine, one nicer than the other. The communication was excessive received spam emails and texts requesting excessive amounts of information that I did not feel was needed. Flight information, all guests names and ages. The property did not allow mopeds / scooters. However I did not see that noted on original listing. There was also not direct access to tennis courts as shown on listing photos.”

“This unit was absolutely perfect for us - the reason for the 4 instead of 5 star rating was for two “issues” we had with the unit/listing. The master bathroom tub was clogged upon our arrival and the backup was disgusting. We notified the management company of the issue the following day and they said someone would be out to fix it, they never showed up that day and had to be called again the next day for someone to come out, which they finally did and the issue was resolved. The second reason was more for the listing being a little vague on the snorkeling access. The bay was absolutely amazing but access to the water from the property was sketchy (two of us are pregnant so unless you’re a physically fit and capable adult, it might be difficult). We had to traverse down lava rock, deal with the waves, and the rocks getting into the water were very slippery - getting in was the “easy” part, getting out was much tougher. We did not get to snorkel in the bay as much as we would have liked”

“Very disappointing Airbnb experience, especially for a stay costing approximately $2,300. We encountered multiple issues throughout the trip: broken garbage disposal, master bedroom TV never worked, both AC units were extremely loud and disruptive. The listing photos were also misleading. Photos showed a Keurig setup, San Pellegrino, and fresh lemons for guests, but none were provided. Beach access was technically walkable, but involved a very steep hill that made carrying chairs, umbrellas, and coolers back from the beach exhausting. Most concerning was being awakened early one morning by a loud alarm. We discovered a carbon monoxide detector hidden in a locked closet with heavily corroded batteries. We contacted the answering service at 7:15 AM and were told someone would come immediately, but nobody had arrived by 8:48 AM. Management also avoided Airbnb messaging and handled most communication by phone, limiting written documentation. Our stay was more stressful than relaxing.”

“Fine”