Manager Review

KBM Resorts reviews in Wailea, Hawaii

4.33

KBM Resorts holds a 4.33 guest rating in Wailea, Hawaii, computed from 21 Airbnb guest reviews across the vacation rentals they manage there. That ranks them 6 of 6 managers in the market on guest satisfaction. See the top ranked vacation rental managers in Wailea, or homeowner reviews of KBM Resorts on their profile.

KBM Resorts's guest rating in Wailea, Hawaii of 4.33 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Wailea.

Recent guest reviews in Wailea

EmilySeptember 2026
“Our family of 10 had a wonderful time staying in these two condos. The spaces were clean, comfortable, and had all of the beach amenities that we needed for our vacation.”
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DouglasSeptember 2026
“KBM advertised this as a house that would sleep 8 adults and 6 kids. Had no idea until days before we arrived that we were getting three separate units!! Very disappointed”
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JayAugust 2026
“We enjoyed our stay at Polo Beach Club 109. The location is excellent and easily the best feature of the property. We lost power for about 24 hours due to Hurricane Lala, obviously outside anyone’s control, and appreciated that ownership provided a flashlight and umbrella. The unit is dated, but the location makes up for a lot. The screen door doesn’t fully close and has a hole that can let bugs or small critters in. We found a small lizard inside—not a big deal and an easy fix. My main complaint, and the reason for four stars instead of five, is the master bath. The sunken tub requires stepping over a high, wide tiled ledge and lowering yourself in. I’m athletic with excellent balance and still found it unnecessarily risky. I understand others have raised this concern. Since the unit stays rented, there may be little incentive to take it offline for a costly renovation, but eventually someone could slip and get seriously hurt. It’s an outdated design that should be addressed.”
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JulieJune 2026
“Very mislead by KBM Resort description of property. It was listed as: Grand Champions Condo-Entire home/apt hosted by KBM Resort Rentals 5 Bedrooms 4 Bathrooms. This was not a entire home, condo or apt. It is actually 2 separate Condos. A 3 bedroom 2 bath and a 2 bedroom 2 bath. They are not even in the same building. They are 22 parking spaces away from each other. Not even close. This was false representation. The 2 Bedroom Condo had a malfunctioning air conditioner and a horrible Bed. (reported this but not attempt to fix air was made). The 3 Bedroom Condo was nice. But the deck railing is rotting and very loose. Had to stay away as it was not stable (a big safety issue). Biggest complaint is the misrepresentation of being a Entire home,condo or apt! False Advertising and representation. We would like to file a complaint with Airbnb!”
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ChristinaJune 2026
“N/a”
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