KBM Resorts in Wailea, Hawaii

“Very mislead by KBM Resort description of property. It was listed as: Grand Champions Condo-Entire home/apt hosted by KBM Resort Rentals 5 Bedrooms 4 Bathrooms. This was not a entire home, condo or apt. It is actually 2 separate Condos. A 3 bedroom 2 bath and a 2 bedroom 2 bath. They are not even in the same building. They are 22 parking spaces away from each other. Not even close. This was false representation. The 2 Bedroom Condo had a malfunctioning air conditioner and a horrible Bed. (reported this but not attempt to fix air was made). The 3 Bedroom Condo was nice. But the deck railing is rotting and very loose. Had to stay away as it was not stable (a big safety issue). Biggest complaint is the misrepresentation of being a Entire home,condo or apt! False Advertising and representation. We would like to file a complaint with Airbnb!”

“N/a”

“Great location—ideal for families, with the beach and pool just steps away, plus secure coded access for peace of mind. Communication was generally good, but we didn’t receive follow-up on the promised 20% discount after 2 days without AC. While weather initially made installing a portable unit difficult (understandable), there was no follow-up once conditions improved. The unit could use updates, especially the main bathroom tub, and the jacuzzi lacks safe access. Overall, a convenient stay, but improvements are needed.”

“Overall a really good experience and an excellent location! Walk out the back door to the beach! Enjoyed meeting locals that live there and other travellers staying there. Nice BBQ's near pool. Kitchenwares were abundant....most anything you could need. A few minor improvements like fixing lighting (ceiling can lights out) would make the place nicer. Better sliding door. Loved that they offer beach chairs, umbrella, towel rack, and other items. Beach towels were brand new! If you are disabled or have physical limitations you may need to know that to get in shower (master suite) combination bath/shower; you will need to be able to step over wide bath ledge to get into the jacuzzi tub/shower which is a bit deeper then standard bath/showers. I'm 5'6" and in my 60's and was able to traverse it, but had to sit down to get in. It's not an easy step over like most bath showers combinations. We never used the jacuzzi bath but the shower head was nice. Amazing sunsets here too!”

“Great location and very comfortable beds. Got a few bug bites on the leg overnight but unsure of what but me. Ac works great and the lanai is nice.”