Host Extraordinaires

“Clean and comfy old house with good amenities like washer/dryer/iron but very minimal to no household items like soap, spices and cooking oils. Great proximity to town and river. Very easy to get an uber or a scooter but the neighborhood was a lil rough. Host is very responsive but wasn’t proactive with solutions during our stay.”

“The good: great location, clean, comfy beds, good communication with host. The bad: lower unit with small children running around at 6 in the morning above us. Internet went out and my data plan on my phone ran out using my hotspot. Overall would stay again but would try for an upper unit.”

“Held a bachelorette trip here. From booking to during the stay, they responded quickly. However when it was time for checkout, the response time was very slow. I did ask for an extension pretty late at night, however I got a response that said they would have an answer for me shortly, and they never got back to me. I followed up the next morning, on the day of checkout, and got the same response with no follow up. I will also say, the cleanliness of the entire house was a bit of an issue. Mainly just a couple of flies when entering and spiders were found in one of the bedrooms. Noting this because I specifically asked the hosts to do a walkthrough before we got there to make sure there were not any bugs in the house as I saw a previous review that said that was a problem. They told me they would, so it was very disappointing seeing the flies and finding the spiders. There were also stains on all of the bathroom walls and the closet on the third floor had a lot of scuffs and stains.”

“We had a great stay and highly recommend this space! The location was fantastic, with Kroger, Walgreens, fun little shops, restaurants, and other neighborhood spots within walking distance. It was also incredibly easy to get around Nashville with quick Uber and Waymo access. The house had plenty of space for our group and was a great home base for our girls’ trip. The only two minor issues were communication around early check-in and the downstairs tub. We asked several times about early check-in and were happy to pay a fee, but never received a definitive yes or no. We completely understood if it wasn’t available; it just would have been helpful to know either way so we could plan our arrival. The downstairs tub also drained slowly and would begin to back up during a shower, so that may need some attention. Neither issue took away from our overall experience. We really enjoyed the house, loved the neighborhood, and would absolutely recommend staying here.”

“The Host was communicative and the place itself is very big. It’s has big rooms and an ideal spot to stay for visiting Nashville. However, the cockroaches were not something we were expecting . They were on the couch, in the bathrooms and especially in the kitchen area. It was hard eating at times because they would just come out of nowhere and we had to leave somewhere else to go eat.”

“We spent nearly $1,000 for 4 nights at Lyric and expected a clean, comfortable stay. Unfortunately, the unit fell far short. It was extremely small with no usable closet space, had a strong smoke odor that permeated our clothes, and the thin walls made it nearly impossible to sleep due to noise from neighboring units and traffic. The unit also had dirty floors/walls, stained rugs and furniture, and visible mold in multiple areas of the bathroom. We ultimately had to wash our clothes twice because of the smoke smell. Despite reporting these issues, the only resolution offered was a $100 refund. At $200+/night, this was not an acceptable standard of cleanliness or comfort.”

“Unfortunately, we were pretty disappointed with our stay, especially considering how much we paid. There were bugs in the bed, hair and eyelashes in different areas, food left behind a curtain, dirty and sticky dishes and pans, a very dirty washer, bathroom cleanliness issues, a blown lightbulb in the master shower, Wi-Fi issues, and remotes that didn’t work. There was also a loose doorknob and a few other smaller things that really added up. We chose this place because it looked clean and well taken care of in the listing, so it was frustrating to arrive and find that it wasn’t really the case. We did communicate the issues to the host, and they were responsive and did try to work with us, which I do appreciate. However, I don’t feel the resolution really reflected the amount of issues we experienced or how disappointing the stay was. Unfortunately, based on our experience, we would not stay here again.”

“Location neighborhood wise, is a little rough, probably on the mend as surrounding neighborhoods looked nice. Parking was a struggle as well as the lock to enter but otherwise we only used the place as a space to sleep, very close to Nashville!”

“Superior communication from the Host Extraordinaires however action on concerns did not happen. Photos were sent of stained worn out bedding around 6pm with request for replacements. I was told it would be corrected the next morning? Unacceptable being that would lapse half of our 2 night stay. In addition no one ever showed up the next day. The townhome was a spacious multi level unit great for a larger group BUT needs a serious deep cleaning mentioned in prior reviews. Specifically area rugs, paint, bedding and multiple light bulbs needing to be replaced throughout the house. Literally the worst experience dealing with stained bedding considering nothing felt like it was top of the line so Walmart replacements would easily correct that issue. This location definitely uses proximity to near by tourist locations and space as leverage to attract guests. The roof top was a nice perk but patio furniture was broken and also in need of replacement.”

“We had no WiFi all weekend which forced my husband to leave the Airbnb (and our family/friends) to be able to work from a cafe by himself. We could not watch any TV. We reset the modem three times before contacting host. They only communicated via AI chatbot (doesn’t clearly state it’s AI but my husband works in the AI field & could tell). The AI chat said they’d share with the team and get back to me more than 3 times but never returned with a solution. We contacted Airbnb support which thankfully helped us with a partial refund. We were only able to contact the host/human employee by phone & they were then rude. The host supposedly sent a repairman (while we were gone) to check the WiFi and confirm it was a Comcast outage. Never offered a refund. Also, the AC was frustrating. AC set to 70 but baby monitor said baby’s room was 62 and mine was 67. Struggled to sleep worried about my babies being cold while I was sweating. Great, safe and peaceful location.”