Host Extraordinaires in Franklin, Tennessee

“It was a perfect location for myself and two of my sons. We were able to walk to The Factory to eat and shop. The scenery was beautiful and relaxing. It might be helpful to bring an Internet extender if you have multiple people using the Internet or you work from home.”

“It was a good place but bed sheets and comforter had stains. Though this was bought to host attention nothing was done about it. We had our own blankets which is what we ended up using. Place definitely needs to be cleaned as their was musty smell from living room rug and also spider webs and spiders Host was responsive but nothing was done about the situation”

“Unbeatable walking distance from The Factory in Franklin, convenient to everywhere yet private. I would only stay on the top floor, you can hear every single thing from the bottom level. Great value for the stay.”

“We had no WiFi all weekend which forced my husband to leave the Airbnb (and our family/friends) to be able to work from a cafe by himself. We could not watch any TV. We reset the modem three times before contacting host. They only communicated via AI chatbot (doesn’t clearly state it’s AI but my husband works in the AI field & could tell). The AI chat said they’d share with the team and get back to me more than 3 times but never returned with a solution. We contacted Airbnb support which thankfully helped us with a partial refund. We were only able to contact the host/human employee by phone & they were then rude. The host supposedly sent a repairman (while we were gone) to check the WiFi and confirm it was a Comcast outage. Never offered a refund. Also, the AC was frustrating. AC set to 70 but baby monitor said baby’s room was 62 and mine was 67. Struggled to sleep worried about my babies being cold while I was sweating. Great, safe and peaceful location.”

“The place was really clean and looked like the photos. The setup was great for our group trip. During our stay, we faced issues with one of sinks and although the host was responsive, the issue was not fixed while we were there. The instructions to lock the door did not work for us either, maybe a simpler lock would help avoid that issue. Overall, the place was comfortable and clean so we enjoyed it.”