Great Western Lodging

“The house smelled like propane or gas was leaking and it was always super hot even after we left all the doors and windows open. I need up aggravating our dust and mite allergies”

“We really enjoyed our stay! The rooms were clean, and the location was perfect—within walking distance of downtown. One of our favorite highlights was seeing a few moose in the river from the back deck! We’ve stayed with Great Western before and have had great experiences, and we enjoyed this stay as well. We’re giving 4 stars because the property could use some updates and maintenance. The master bathroom shower didn’t work (fortunately, the other two showers did), and the toilets didn’t always flush properly. We were also surprised to find that the master bathroom had a carpeted bathtub area that wasn’t pictured in the listing. Throughout the house, the walls, trim, and cabinets could use fresh paint, and much of the trim was scraped up and showing its age Overall, we had a wonderful time and would stay here again, especially because of the great location and the beautiful views from the back deck. With some updates and a little extra maintenance, this property could be even better”

“I wanted to bring a few issues to your attention regarding our stay. There was pet hair in the bed, and I am allergic to pet hair and I have even shared the pictures is pet hair . As a result, we lost two nights of sleep and had to call to have the mattress cleaned/replaced. Given the circumstances, I would have expected this issue to be addressed on the same day. Additionally, the mattress itself was not firm and was quite uncomfortable. We also experienced issues with the hot water. At times, the hot water would take around 10 minutes to start properly, and then the pressure would suddenly speed up. Overall, these issues significantly affected our stay and comfort. I would appreciate it if you could look into these concerns and let us know how you plan to address them.”

“Place was dirty. Bed had bugs. They were most likely not “bed bugs”. The host was not helpful at all. We slept on the couch and left after one night.”

“Great Western Lodging did an exceptional job of being responsive and understanding. We found a dead mouse caught in a trap under the tv. This isnt too surprising given the wooded area. What was incredible though was when I notified them they almost immediately sent someone out to clean it out. We were out in the town and came back and the mouse and trap were both cleaned up. They did a great job on that. One other slight issue was one of the downstairs windows was broken and cracked open causing the entire basement to be extremely cold. That window wasn’t entirely fixed while we were there. I got it to close more but it still wouldn’t latch. Great Western Lodging was made aware of it and hopefully will fix it for future guests for both comfort and security reasons. Lastly, the property did match the photos. However it was a bit more dated than I realized. The carpet also could use a deep clean as there were clearly dirty worn areas, the steps especially. Concern with little kids.”

“Nice place set in the hills of Breckenridge surrounded by beautiful pine trees. We had everything we needed and it was clean. Only complaint was the hot tub. They warned us to make sure we cleaned it after use or we would have to pay $500 but we didn’t use it because it was dirty already. Only stayed 2 days so not a big deal.”

“We had a great stay here the first couple nights, however the last night we had some very loud neighbors staying in the other half of the duplex. They were a large group and we could hear them until about 1 am. I didn’t realize it was connected till we got there but it was fine most of the trip because no one was there”

“The beds were extremely hard and uncomfortable, to the point that we were fighting over who got to sleep on the couch. The master bathroom jets also didn’t work. The biggest issue was a water leak in the master bedroom. Water came through the ceiling, which had to be cut open during our stay. A cardboard box lined with a plastic trash bag was placed underneath to catch the water, and we had to listen to water dripping into it throughout the night. This made the bedroom very difficult to use. We also were not aware when booking that the property was directly next to another unit and appeared to be a duplex. That was not what we expected from the listing. The host sent someone out, but the solution was cutting open the ceiling and placing a makeshift container underneath the leak. We understand unexpected maintenance issues happen, but this significantly affected our stay. For the price, we expected a much more comfortable and well-maintained property.”

“The place itself was great with a reasonable rate (before the fees). But the property management group was difficult to communicate with, and the cleaning time was kind of excessive considering you’re paying 200 plus for it. Would have been nice to be able to check in an hour earlier like other local hotels were able to do. It was also impossible to get food delivered to this location after our concert. If you are looking for a late bite there really isn’t nothing around. I would say this place is more for family’s than the ones that go to the local concerts. We will most likely be staying at the hotel down the road next time we see a show at the Dillon Amp.”

“Still waiting after being promised that I would hear from their “compensation team” for their very inaccurate description of amenities that comes with the unit. Pool, Hot Tub, and washer all not usable but the ad all says different. Very unfair and sketchy ad with honesty being a huge problem. Now of course after being told multiple times I would hear back from compensation team, big surprise they never have contacted me. Guess I will have to be more proactive on figuring out a reasonable compensation for myself and getting $$ back.”