Great Western Lodging reviews in Breckenridge, Colorado

“We really enjoyed our stay! The rooms were clean, and the location was perfect—within walking distance of downtown. One of our favorite highlights was seeing a few moose in the river from the back deck! We’ve stayed with Great Western before and have had great experiences, and we enjoyed this stay as well. We’re giving 4 stars because the property could use some updates and maintenance. The master bathroom shower didn’t work (fortunately, the other two showers did), and the toilets didn’t always flush properly. We were also surprised to find that the master bathroom had a carpeted bathtub area that wasn’t pictured in the listing. Throughout the house, the walls, trim, and cabinets could use fresh paint, and much of the trim was scraped up and showing its age Overall, we had a wonderful time and would stay here again, especially because of the great location and the beautiful views from the back deck. With some updates and a little extra maintenance, this property could be even better”

“Great Western Lodging did an exceptional job of being responsive and understanding. We found a dead mouse caught in a trap under the tv. This isnt too surprising given the wooded area. What was incredible though was when I notified them they almost immediately sent someone out to clean it out. We were out in the town and came back and the mouse and trap were both cleaned up. They did a great job on that. One other slight issue was one of the downstairs windows was broken and cracked open causing the entire basement to be extremely cold. That window wasn’t entirely fixed while we were there. I got it to close more but it still wouldn’t latch. Great Western Lodging was made aware of it and hopefully will fix it for future guests for both comfort and security reasons. Lastly, the property did match the photos. However it was a bit more dated than I realized. The carpet also could use a deep clean as there were clearly dirty worn areas, the steps especially. Concern with little kids.”

“Nice place set in the hills of Breckenridge surrounded by beautiful pine trees. We had everything we needed and it was clean. Only complaint was the hot tub. They warned us to make sure we cleaned it after use or we would have to pay $500 but we didn’t use it because it was dirty already. Only stayed 2 days so not a big deal.”

“The beds were extremely hard and uncomfortable, to the point that we were fighting over who got to sleep on the couch. The master bathroom jets also didn’t work. The biggest issue was a water leak in the master bedroom. Water came through the ceiling, which had to be cut open during our stay. A cardboard box lined with a plastic trash bag was placed underneath to catch the water, and we had to listen to water dripping into it throughout the night. This made the bedroom very difficult to use. We also were not aware when booking that the property was directly next to another unit and appeared to be a duplex. That was not what we expected from the listing. The host sent someone out, but the solution was cutting open the ceiling and placing a makeshift container underneath the leak. We understand unexpected maintenance issues happen, but this significantly affected our stay. For the price, we expected a much more comfortable and well-maintained property.”

“The condo was as described. We had an issue with the hot water, which was a bit of a mess because the property is located at Beaver Run, which is typically managed by the Beaver Run maintenance team, but Great Western Lodging does its own management of maintenance. We discovered this when we reached out to the front desk and maintenance at the resort, and we were then told that we had to reach out to Great Western directly. The response time from Great Western was great, but after a few hours, they said it was on Beaver Run's end, and their maintenance team was working on it, but they didn't have an estimate on the repair time. This was frustrating, as the people we were now waiting on were the first people I reached out to, who told me they couldn't help us. They eventually got the hot water working again, several hours later. This is definitely a weird setup and not something we were expecting to have to navigate on our first day there.”