Global Vacation Rentals

“Arrived and house and it was not very clean. First night had to have cleaner come back out who was here until 9pm to clean things that were left behind. Paid to heat the pool and had issues the entire time. Grill was not cleaned. In the middle of cooking we ran out of propane. Grill has never been cleaned, almost started a grease fire. Ice maker tray barely fits cause build up hasn’t been taken care of properly. Trash cans stunk because they’d never been cleaned out. Not enough towels. Leftover food and drinks from previous renters in all fridges. Dock had no ladder to get into kayaks. House itself is beautiful but having a big company maintain it we felt doesn’t take pride in their work, not a good thing.”

“Kids had a blast, be sure to carpool because the 5 car limit is crazy!”

“The place was easy to find and extremely clean, the home itself was great , my only real complaint is that we had to pay a extra fee to get hotwater for the hot water for the hot tub. Then after I paid the extra 200 dollars it only cc worked for half a day t tv”

“Loved the location and cabin. But, when did places start kicking us out before 10am and not allow us to check in before 4pm?”

“Overall, our stay was okay, but it didn’t quite live up to the price we paid for a full week. When we arrived, the pool was full of leaves and clearly hadn’t been cleaned before check-in. The outdoor furniture was also very worn, with some pieces showing signs of breaking down and needing to be replaced. Inside, the hot water in the shower only lasted a short time before turning cold, which made showering frustrating. One thing to note is that the outdoor trash bin is very small, especially for a week-long stay, although it does help that trash is picked up twice a week. For the amount we spent, I think there are better options available that are closer to downtown and offer more updated amenities. The stay wasn’t terrible, but I expected more for the price.”

“Beautiful home with everything you could ever possibly need (above and beyond) and absolutely gorgeously decorated. The pool and hot tub were amazing as well. This AIRBNB is very thoughtful in including so many amenities. It's a beautiful, quiet area, trust me, I am a local. A/C stopped working 3 separate times, starting the day we checked in (after hours), which is unacceptable. It's summer in SW Florida. There were many apologies given, but no refund. Also, there are a few chairs that need to be replaced. My 84 year old father fell backwards and hit his head on a broken lanai chair. If those issues are resolved, you will not regret booking here!”

“AC wasn’t working when we arrived, temp was 80 degrees inside. Problem was resolved quickly, but it was a recurring issue from last year that Global didn’t want to spend the money on to fix permanently, according to technician. A pillowcase had what looked like makeup on it. Beds were extremely uncomfortable, too soft. I slept on the couch the last night as my back hurt. No current TV available, only streaming which we aren’t familiar with. Other than these issues, we loved the place and would love to return, but unfortunately can’t until there are different beds and better TV.”

“House was very dirty. Mold in bedrooms and bathrooms. Tons of “Curly” hair all over. Dead bugs, stains on sheets, old dirty carpet, old dried food on floor in dinning room. Would not recommend this house .”

“Overall, great place to sleep between hitting the theme parks. Otherwise, resort pool overcrowded and the unit itself is a bit ‘tired’. Stains on the comforter, black mold / heavy mildew in the shower window well, which I think has not been cleaned in a while. And you will receive a strictly policy and rules of the house, and limited amenities disclaimer AFTER you pay. As example: for a 9 night stay and family of 6 we essentially had the offerings a two night stay at a motel - one dishwasher pod, one laundry worth of soap, limited toilet paper, and a single already used paper towel roll - and we also ran out of the garbage sacks available for use. This is an example of the corporate entity taking over the AirBnB world - where they just want as big of a profit margin versus an opportunity to rent a personal dwelling - all while calling it (as stated in their messages) ‘staying consistent with industry norms’. So just get the industry norm hotel.”

“When booking the property, we unfortunately overlooked that there was an additional pet fee outside of Airbnb. By the time we realized it, it was too late to find another suitable place, so we paid the charge. Upon arrival, we discovered pet feces in multiple areas of the backyard. Considering we had just paid an extra pet fee, this was unacceptable. Our initial message to the management company went unanswered, and we had to follow up before receiving a response. Since the issue had not been addressed, we ended up cleaning the yard ourselves and provided photos as proof. Someone was sent out the following day, but by that point the problem had already been taken care of. Rather than acknowledging the issue, the management company argued that the pet fee only applied to the interior of the home and even suggested the waste may have come from another animal. The entire experience with the management company was frustrating and disappointing, and we did not feel that our concerns were”