Executive Villas Florida Vacation Rentals

“It’s a beautiful cabin in a beautiful location. Beds were comfy, shower was great. Everything was clean. Unfortunately, we had a few issues. The keypad was locked and we had to call and get a code to a lockbox to enter the property; the hot tub was not turned on and because it took 6-7 hours to get up to heat, was unusable the first night of our trip. The cabin was also freezing when we arrived, as AC was set to 62F. Our biggest concern was two undisclosed cameras on the front of the property, both of which view the walkable area between the door and the hot tub, which I didn’t love…I had to ensure my kid was appropriately dressed instead of just in her swim outfit each time she went out. We had expected more privacy. There really ought to be at least coffee provided.”

“Great location. House was not terrible. The communication from group of host is non existent. (outside of someone calling about hot tub). There are very loose boards on deck that's a major safety concern. Fireplace on back deck is blocked off (online shows nice fire) Gameroom basketball backboard broken and air hockey table is in poor condition. The pillows throughout home are in really bad shape. All guest in our group had poor sleep due to them. Home has such wonderful potential and hopefully the property owner will see this and fix issues! Its definitely time for some maintenance. Kitchen stocked well and the mountain view is really nice.”

“The house was beautifully designed with very intricate detail HOWEVER - the home absolutely reeked of cigarette smoke (it was listed as non smoking) - the movie theater tv was broken and displayed a pixelated screen - the popcorn machine was broken - the movie theater area/chairs were littered with food and wrappers - the grill was locked and not able to be used by guests even though it was pictured in the listing - I paid extra to have a hot tub heated, there in fact is no hot tub Despite communicating all of this to the host, he was not helpful at all in trying to rectify any of these issues while we were there. As for the resort, the overwhelming smell of marijuana and loud music was not conducive to a family with small children. We ended up leaving after 12 hours of being in the home. The host was not helpful in trying to get us a refund, although air bnb support ended up getting me all of my money back. We were so disappointed and my children had their vacation ruined.”

“This house was extremely dissapointing and advise NOONE book it. Toilet were blocked, requested it to be fixed, it was not, had to do myself! Drains blocked. Stained linen. Broken screen doors. Broken lounge, which wasn’t the first time according to the host! Broken bed, had no slats! Ensuite carpet was soaked in water and couldn’t use. Left me with allergies Stained carpet Dirty walls Mouldy showers No coat hangers. No tea towels The entire property needs a GOOD MAKE OVER and it was embarrassing staying there with my staff. Had I of known ,( yet only to date found this out, after my complaint to AIR BNB), that leaving the property with some form of compensation was an option, I would have left the night we arrived.This house was extremely dissapointing and advise NOONE book it. Felt AIR BNB supported the host on this and not the guest. Not acceptable! Book else where and don't waste your money .”

“The house was nice. Very peaceful and quiet. Internet worked great. The house wasn’t an issue.. the maintaining of the house was our issue. Blackstone and gas grill were missing but put in the listing. No charcoal for the other grill which was said to be provided in the listing. Ice machine didn’t work and we found a review from dec saying the same. Many outlets didnt work. Dishwasher needed to be reset after most uses. Master bed lock would stick. Hot tub smelled like sewage when we turned the jets in. Water was also dirty. Fire place came on sometimes and sometimes it didn’t. I brought up a few issues and got an initial apology but nothing to try and make anything right or any refunds. The house is nice and peaceful but it needs to be maintained better.”

“I wanted to say, it was a good location, and big enough for all of us. The problem I had was the cleanliness and the response of what was gonna be done. I gave them photos and they told me that they were gonna just talk to their staff. We had to wash sheets ourselves after a night one because how disgusting they were and then in their checkout instruction is don’t touch them. We sent photos and nothing was done, then they finally brought us a trash bag outside in the rain. We already spoke to Airbnb support. My last thing is, he’s the trash situation. They do not give us enough trash space there’s 20 people in the house with all the trash and you give us one garbage.”

“after driving over 1500 miles with 5 children we were extremely excited to checkin and get some rest with the assumption we could do early check in as that is what we were sent in a message that day! however we were told no early check in ok, we were frustrated but understood checkin was at 4 so we got through the gate and the cleaning crew was still there! they were not even close to being done and we had to tell them to get out 5 because we had just had enough we were paying to stay and we had food in the car children! all the dishes in the cabinets were dirty the bed was wet and the pool guy came on Monday put chlorine in and said give it an hour then you can swim, all kids got a rash! the water from shower smelt the door didnt lock properly, and were not given instructions on how to properly lock the door. the outside was visible from almost every door with bugs coming in. very disappointed we have rented several times through air bnb and never had this happen!”

“The location was great . At first everything was okay . But it needs to get exterminated because there were roaches everywhere . Even inside the fridge. The pool was okay but the hot tub was very cold despite paying for it to be heated . When you seat on the bed it brakes . Frame only The pool table had broken sticks. The air hockey table was there but no air. The kitchen drawers were held up by tape . And when they came to “fix” it they just added more tape.”

“Managed by Executive Villas Florida-Yelp 1.3 stars. A very disappointing experience with this property and host. Listing was misleading regarding a key feature: the # of bathrooms. We booked based on 5 baths for our group, but after arrival we were told there were only 4. This caused logistical issues and forced some guests to find alternative accommodation at additional cost. The host initially guessed about the bathroom setup, later acknowledged the discrepancy, but denied misrepresentation and offered a $150 refund,6% of the stay, which did not cover the impact. Little meaningful effort to resolve issues beyond deflection and a minimal goodwill gesture. It felt like a bait-and-switch experience. A complaint with Airbnb has been filed. Andy stated: “While we regret any inconvenience, our review indicates the property was represented accurately. The $150 refund was offered as a goodwill gesture, not an admission of material inaccuracy." So he is admitting it was inaccurate...”

“Absolutely awful experience. Despite the host assuring me earlier that we were on the guest list, the security guard turned us away at the gate because the host failed to register us. I was stranded at the entrance and couldn't get hold of the host for over an hour. They only replied after midnight, long after we had been forced to leave and find another place to stay. Airbnb has been pathetic. Even though their support team admitted they believed my story, they still denied my request for a full refund. This is a total nightmare. I will be escalating this through every possible channel and regulatory body until I get my money back. I’m not letting this go.”