Manager Review

Elk Springs Resort

Elk Springs Resort's guest rating of 4.62 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract.

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Recent guest reviews

ElectraMay 2026Gatlinburg, Tennessee
This place has a stunning view. The house is absolutely beautiful as well. I ended up driving down and never got a response from them once about check in which was stressful. I got there and called customer service finally got everything figured out. They do have well water so the water is stinky… which kinda sucks when ur paying a lot but it is the mountains 🤷🏼‍♀️. An the shower drain doesn’t drain that well.. there where crumbs on the mattress (under the sheet) when I took the sheet off after staying, an we couldn’t get the lower tv to work.. the upper tv is just cable.. but the hot tub was in an absolute beautiful location to watch the sun come up and see the moon over the mountains at night. It is in a very secluded area about 20 min away from a grocery store. I would stay here again, I’d just wash the sheets first and get groceries first, an bring shower steamers.
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May 2026Sevierville, Tennessee
El lugar muy bonito y comodo aunque los baños no estaban tan limpios
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May 2026Gatlinburg, Tennessee
Place was EVERYTHING had a little miscommunication an a late check-in upon arrival but overall AirBNB was perfect communication after the fact was pretty good I definitely would stay here again maybe every time! Book it!
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May 2026Sevierville, Tennessee
Tiene vistas asombrosas de la montaña…
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May 2026Gatlinburg, Tennessee
It was a great place to stay , very nice and clean .
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May 2026Gatlinburg, Tennessee
My family had a great stay at The Nut House! It was perfect for our family of 5. We saw 3 bears and our kids really enjoyed the game system. The bunk beds are super cool and worked great for us. Such a great stay!
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ChrisMay 2026Gatlinburg, Tennessee
We had an amazing stay! Beautiful cabin full of amenities. Easy check-in. The threats of fines and other fees posted around the place was excessive, the Dollar Tree silverware was lacking for the price point of the resort, and the stingy lack of soap, shampoo, etc. compared to other stays was laughable... but not enough to subtract a star.
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BrandonMay 2026Gatlinburg, Tennessee
Smelt like storage. Cabin needs maintenance. Will message you about their cabin at least 7-8 times in the 3 days my parents stayed.
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April 2026Sevierville, Tennessee
elk springs is a beautiful large gathering home away from home. the only issue ( but our fault for not researching better) we were there for our sons bachelor weekend. lack of uber/ taxi services in the area. Location was far from the nightlife pigeon forge or Gatlinburg offers. so that was the only negative i would give. again, not elk springs fault. just off the beaten path so to speak. owners are great!!
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KristyApril 2026Pigeon Forge, Tennessee
We were told about 30 minutes before we arrived that the waterfall wasn't going to be working and couldn't be fixed. This was not a huge deal but it was a reason I chose this pool over others (for my kids). When we checked in the house was spotless. Everything from the couches to the beds were comfortable. The house had everything we needed. We even saw a bear! The downfall was that the main floor bathroom (off the kitchen) smelled sewage for two full days before it was fixed. 3 people came before it was resolved. It was disappointing these two things happened and we still had to pay full price.
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