Manager Review

Elk Springs Resort reviews in Gatlinburg, Tennessee

4.65

Elk Springs Resort holds a 4.65 guest rating in Gatlinburg, Tennessee, computed from 1,844 Airbnb guest reviews across the vacation rentals they manage there. That ranks them 47 of 63 managers in the market on guest satisfaction. See the top ranked vacation rental managers in Gatlinburg, or homeowner reviews of Elk Springs Resort on their profile.

Elk Springs Resort's guest rating in Gatlinburg, Tennessee of 4.65 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Gatlinburg.

Recent guest reviews in Gatlinburg

TyOctober 2026
“Great stay! We really enjoyed our time! The only hard thing was the lack of kitchen equipment and soaps for the dishwasher, washer, etc. For how pricey the stay was it would have been nice to feel like the space was equipped with some necessities. Super peaceful and lots to do at the cabin, we did have an issue with webs all around the pool and a massive spider in the pool. Overall it was a great experience!”
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TraceSeptember 2026
“The Airbnb was nice but the location on Airbnb is incorrect. It is not on the strip at all which caused us to be so upset and not have the best stay. We specifically booked it to be on the strip. Other than that, the Airbnb was nice”
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JenniferJune 2026
“Elk Springs was gorgeous, well maintained but a little dated in decor. It wasn’t a big issue but I don’t remember the listing saying that there were no bedrooms on the main floor but 3 are on the lower level, 1 upstairs, and the pullout couch in the game room upstairs. My mother broke her leg a few months ago and the stairs were hard for her some days. Also, check-in is listed as 3 pm but the week leading up to arrival, I received messages saying 3 pm is the target but not guaranteed. When driving from 8 hours away, finding something to do when check-in was delayed and all we wanted was to settle in was kind of a bummer. Other than that, it was peaceful and quiet, what we needed as a home base while exploring the area.”
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CodyMay 2026
“Overall a good stay. The place needed to be cleaned better. As there were cobwebs in the shower. Very dusty and outside area hadn’t been wiped down or cleaned in what seems like months. View isn’t what pictures show as trees have grown up and need trimmed”
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ElectraMay 2026
“This place has a stunning view. The house is absolutely beautiful as well. I ended up driving down and never got a response from them once about check in which was stressful. I got there and called customer service finally got everything figured out. They do have well water so the water is stinky… which kinda sucks when ur paying a lot but it is the mountains 🤷🏼‍♀️. An the shower drain doesn’t drain that well.. there where crumbs on the mattress (under the sheet) when I took the sheet off after staying, an we couldn’t get the lower tv to work.. the upper tv is just cable.. but the hot tub was in an absolute beautiful location to watch the sun come up and see the moon over the mountains at night. It is in a very secluded area about 20 min away from a grocery store. I would stay here again, I’d just wash the sheets first and get groceries first, an bring shower steamers.”
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