Manager Review

Churchill Suites

4.50
Churchill Suites's guest rating of 4.50 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract.

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Recent guest reviews

ZackaryMay 2026Reston, Virginia
Great location
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HenryMay 2026Menlo Park, California
Great stay. Mattresses could be a bit more supportive but that’s just me nitpicking. Will be back!
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MartinMay 2026Bethesda, Maryland
We messaged them repeatedly a few days before the check in date to push the arrival back by a day. They never responded, which I believe was a tactic to get to a date when the reservation was no longer refundable. So, we cancelled the reservation and then they claimed that there was a "payment issue" on our side. Very frustrating lack of communication on their part
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MichaelApril 2026Bethesda, Maryland
Awesome space, awesome location and awesome area
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ChristianApril 2026Washington, District of Columbia
Great location and super clean unit
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EmmaMarch 2026Washington, District of Columbia
The listing described “expansive windows with stunning city views” the actual view was an alleyway and emergency external stairs. The bathroom only had a small shower cubical, no bath as illustrated on the listing photos and the grouting was slightly mouldy. The bed mattress was really noisy every time I turned! There was no hairdryer in the apartment and when I queried it on Saturday afternoon, with a follow up Sunday afternoon, finally a new boxed hairdryer was placed in the apartment when I returned Monday early evening, I left on Tuesday morning so it was a little late!!!
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JasmineMarch 2026Washington, District of Columbia
I booked the AirBNB for conference I attended. The location was walkable and there were plenty of local eateries nearby and close to a Metro Station. The apartment was cozy and enough space for what we needed. The only drawback was that the beds were not very comfortable and did not sleep well my first night. If you can pack a mattress pad or grab an affordable one in the city, I'd recommend doing that.
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BreyonnaMarch 2026Bethesda, Maryland
Had a wonderful time I like the view the apartment and the area.
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AshleyFebruary 2026Miami Beach, Florida
While the Monte Carlo was beautiful, there was some issues with the AC that Churchill's team did not address or follow up on with me despite reach outs. No other issues to note, the space was clear and amazing views but communication was a bit of a challenge. Would absolutely stay at the monte carlo again.
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BlairFebruary 2026Reston, Virginia
There were several highly visible stains on the carpet in one bedroom, the carpet leading to the bathroom in the other bedroom was being held together with a strip of packing tape (nice touch in a luxury building), the toilet paper dispenser was falling off the side of the vanity in one bathroom, and there was literally no place to set a bar of soap in the showers other than the floor. Not a great experience, to say the least.
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