Churchill Suites

“Clean and accessible location. Wifi was not working which made it difficult to work remotely.”

“My wife and daughter stayed here. They felt safe and comfortable. Very nice place.”

“Great location, with many very highly regarded restaurants, and vendors within a 5 min walk. Pleasantly surprised at how close everything we needed and wanted was.”

“Great location”

“Good amenities, and close to the T stop.”

“The pictures did not match the reservation at all . The response time is minimum 2days sometimes more . The cuttlery and crockery were in shocking condition which they after a few days replaced .Most lightbulbs did not work .Asked for linen and duve for sleeper couch and never received the duve but only received a small thin blanket .I have nerves experienced anything like this .Ignoring messages and refusing to answer some questions. I feel the checkout process is inadequate and all this could have been prevented if communication was better .Very disappointing to work with people who are unhappy to help .Ingrid”

“We messaged them repeatedly a few days before the check in date to push the arrival back by a day. They never responded, which I believe was a tactic to get to a date when the reservation was no longer refundable. So, we cancelled the reservation and then they claimed that there was a "payment issue" on our side. Very frustrating lack of communication on their part”

“The listing described “expansive windows with stunning city views” the actual view was an alleyway and emergency external stairs. The bathroom only had a small shower cubical, no bath as illustrated on the listing photos and the grouting was slightly mouldy. The bed mattress was really noisy every time I turned! There was no hairdryer in the apartment and when I queried it on Saturday afternoon, with a follow up Sunday afternoon, finally a new boxed hairdryer was placed in the apartment when I returned Monday early evening, I left on Tuesday morning so it was a little late!!!”

“While the Monte Carlo was beautiful, there was some issues with the AC that Churchill's team did not address or follow up on with me despite reach outs. No other issues to note, the space was clear and amazing views but communication was a bit of a challenge. Would absolutely stay at the monte carlo again.”

“There were several highly visible stains on the carpet in one bedroom, the carpet leading to the bathroom in the other bedroom was being held together with a strip of packing tape (nice touch in a luxury building), the toilet paper dispenser was falling off the side of the vanity in one bathroom, and there was literally no place to set a bar of soap in the showers other than the floor. Not a great experience, to say the least.”