Benchmark Management 30A

“The house itself is fine and I appreciate that each bedroom has a bathroom. I do wish that we would have had either more towels (they only provided one per guest) OR that there were more than two laundry pods provided. We also only had two dishwasher pods and two trash bags, which just simply isn’t enough for a large group staying for multiple days. The pool is completely shaded and we were planning to pay for it to be heated (as was advertised), however we were informed after checking in that heating the pool was only available during winter months (which was not advertised at all on Air B&B at the time of me writing this review). This was a huge let down as the pool was too cold to swim, especially with young children. The pool pump also was not running frequently enough so there were a large number of insects and other debris floating in the pool. There are also a TON of stairs both at the home and on the walk to the beach. It would not be possible for anyone with mobility issues.”

“I loved our stay here! The only complaint is that we did not have wifi. However, they tried their best to accommodate us by sending someone out to the place to fix. Unfortunately - it did not fix the issue but they were very responsive. It’s a super quick drive to the beach and was perfect for my family of 3. We will definitely be back!”

“A perfect place for a mom/daughter trip over Mother’s Day! Great walking location to our favorite stretch of beach and close to multiple food options.”

“Great place. Looked exactly as described. The place was very tidy upon arrival. Will book this place again.”

“I am writing a bad review because there were bugs in the unit. My son also ( 2 yrs old) found loose paraphernalia in the closet here. The host did not respond well. You dont speak to a real person it is an automated system. Also this property is not on the beach.”

“We were disappointed as soon as we walked in. All the ac units were right outside our bedroom window. The shower was a dated whirlpool tub. Very dirty/ moldy and shower curtain was moldy. And it was tucked in a corner with washer and dryer. Very dated and dingy. The pool area was minimal. The grills were dated. Like grills in county parks 40 years ago. The kitchen and shower faucets needed repair. The dish washer was a danger as the door would swing shut while loading it. All the appliances are outdated. We used the vacuum and it had not been emptied in a long time. Big concern, it smelled moldy when AC was running. I wiped down the floors around the toilets but could not get urine smell gone. The walk out to the beach was one of the only things that saved us from packing up and leaving. Great location, but for the price we paid, we expected a little cleaner, up to date accomodations. We would never book there again. It was such a dissapointment after the photos seen online”

“Airbnb was very clean and in a great location! We were able to walk to the beach in 7-8 min and we were a close drive to rosemary, watercolor etc. Upon checking in the code provided did not work so that was a little annoying as our friends were in a rush to get to a wedding event. Also advertised as 2 queens - which these rooms were definitely not so (full beds) keep that in mind when booking. We were 3 couples so a full beds was a bit small and we probably wouldn’t have booked this Airbnb had we known that.”

“Had to wait for the gate code and held up the line to access property. Left out instructions that a key fob was necessary for beach access. Had us locked out till someone had to let us back out the beach access. Slow response getting back to us and wasn’t apologetic. The place was very dusty. Our feet turned black from just walking around and there were stains on almost all throw pillows”

“DO NOT BOOK!! Major conditions were not disclosed. There is active construction directly next door with crews starting early each morning. The noise woke us daily and made the stay unbearable. We have proof of posted construction signage, directly contradicting the host’s claim of no prior knowledge. We were also confronted by the rude upstairs tenant about our dog despite it being approved and paid for beforehand. He has cameras pointed at the pool and beach access which raised serious privacy concerns. Upon arrival, the unit was not clean and lacked basic necessities—insufficient pillows, incomplete bedding, and even missing toilet paper. We paid $5,300 for a birthday trip and left early. When addressed with host about the numerous issues, an insulting, very small refund was offered. If you value your time, money, and experience - look elsewhere and DO NOT STAY HERE OR BOOK WITH BENCHMARK!”

“Pile of dead frogs by pool. upstairs bunk room had trash on floor, used zen nicotine type pouches on top bunk, no sheet on one of the beds and a disgusting stained pillow. Living room couches are pretty dirty and only seats 6 comfortably. Have never stayed at an airbnb where they only give you one trash bag, one towel per person, no pool towels, only 2 dishwasher pods and one roll of toilet paper per bathroom. I texted and asked for more toilet paper and towels and trash bags. They said they would make an exception and brought some more, probably bc i sent them pictures of above items. I never rent if there is construction next door, there was construction of two new houses about 10 feet from property. This was not disclosed on description. Pictures show an empty lot. Workers on ladders right next to our pool and loud music playing while working. No privacy. Asked for pool to be heated way ahead of time not heated until 2 1/2 days into stay. Not worth high cost.”