Aunt Bug's
4.40Visit website
Aunt Bug's's guest rating of 4.40 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract.
Verified Homeowner Reviews
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Recent guest reviews
·Colton·June 2026·Gatlinburg, Tennessee
“Pool was down pool table was missing balls the fire extinguisher in the pool table room is not charged.”airbnb
·Kayla·June 2026·Sevierville, Tennessee
“I’m not one to write negative reviews but had I seen one like this I would not have rented this cabin. It was not very clean. Our feet looked dirty after walking on the floors for a short time. There was no access to a broom to sweep after ourselves. The mattress on the main floor was AWFUL. You could feel every spring. The desk was not very neat and we saw many spiders inside the cabin. There were not nearly enough towels for a week’s stay so we had to wash several loads to stay stocked. The washer ruined several shirts also. This cabin just needs a good cleaning and updating! It’s also not located near any of the amenities the resort offers.”airbnb
·Nancy·June 2026·Gatlinburg, Tennessee
“After we were able to find the cabin with help and after the ordeal with the tv, we enjoyed our stay. It was very private and quiet. We are an older couple and not familiar with the newer tv’s, so my suggestion would be to put instructions on how to use the numerous remotes.”airbnb
·Erin·May 2026·Sevierville, Tennessee
“This is our 4th or 5th cabin rental and by far the most disappointing. I've used Aunt Bugs multiple times before and always had great success and wonderful cabins. This new one on their roster doesn't match. Cleaning staff doesn't do their job. There was a knocked over trash can with trash in it under the balcony. There were screaming dogs and screaming babies almost every night. I know that isn't the owners fault and maybe this was a one time thing. But I paid way too much for this. There was dried dog poop on the carpet in the living room. The wood paneling was coming off the island in the kitchen and had multiple nails sticking out. Wifi info was incorrect. There was no secure connection. The only thing they corrected while we were there was sending a maintenance man to nail in the wood on the island. He also was the one that told us that wifi info was wrong. That we had to use the public one. Which fine- but all the other stuff. And the driveway is horrible. Need 4 wheel drive.”airbnb
·Matthew·May 2026·Sevierville, Tennessee
“nice decent cabin but could use some updated mattress especially in the queen master suite.”airbnb
·Megan·March 2026·Gatlinburg, Tennessee
“Once we got checked in to relax a bit we noticed the bed sheets and pillow cases has crazy amounts of dog hair. We knew the cabin was pet friendly. Which isn’t an issue. The issue is when you spend $500 dollars on a house you expect clean sheets. They did resolve that issue. There is black mold growing in the bathroom. The jet tub indoors has massive duct tape in the bottom of it. We were told it was safe to use, but it looked disgusting and unappealing. There were bugs in our bed. Every Airbnb home I’ve stayed at provided some sort of hand soap at least. If you like bright lights shining in your face while you sleep, the broken bed is positioned perfectly for that. I so desperately wanted a refund to just get a hotel, they give you complementary coffee there. I’d give this zero stars and I hope everyone saves their money. Stay somewhere else. I’ll say they did offer us a different cabin…if we wanted to travel to a different town that wasn’t part of our vacation plans and destination.”airbnb
·Lindsey·March 2026·Sevierville, Tennessee
“This listing is VERY misleading. Upon check in - the smell of rotten eggs hits you in the face. The shower was FILTHY. Black rings of grime all around it. I have photo documentation for my claims. You are not being hosted by an actual host. This is a cabin rental company so BEWARE. The following morning, we were leaving for the day and the camper wouldn’t lock. We called the number at the place and was told maintenance would be out. Mind you, the girl taking the call didn’t even know which lock of what unit we were in. We had no WiFi. The bed was AWFUL. It’s so firm and lays on a piece of plywood. For the price we paid and the pictures, I expected more. We came back after being out all day to the whole camper smelling like sewer. And guess what? Maintenance never came to fix the lock or WiFi issues. The cleanliness - I have MULTIPLE photos showing the dust, left over trash. We had to leave at 3 am due to the nastiness and general safety concerns.”airbnb
·Shane·February 2026·Gatlinburg, Tennessee
“The location was great but the cleanliness of the cabin was not good at all. Urine stains on sheets and comforters. Pool had a film on it when we arrived. There wasn’t any communication on when they would be arriving to fix anything that I had reported. We would be gone and come back to a sign on the handle of the door the first day where they fixed the pool and then the next day we had sheets and comforter sitting on the kitchen table after reporting the urine stained items. The house was in a great location. After we bought our own bedding and they cleaned the pool, everyone seemed to enjoy everything else about it.”airbnb
·Jesse·February 2026·Sevierville, Tennessee
“Definitely secluded, hard to find and to get to. Anything bigger than a mid-size truck would have issues getting to it. The cabin was very clean and had everything in the description. The bad was all the water smelled like rotten eggs. The shower, sinks, and jacuzzi used the rotten egg water. The hot tub was not ready for us and only got to use the morning we were leaving because we were not told it needed to be preheated. We assumed it would be ready for use when we arrived. The door to the hot tub on the deck was jacked up. It was not worth the money and I probably won't use Aunt Bugs Cabin rentals again. Me and my wife were very disappointed. I would not recommend and if I had to give it a score it be a 2 out of 5.”airbnb