Manager Review

Aunt Bug's in Sevierville, Tennessee

4.38

This is the local review page for Aunt Bug's in Sevierville, Tennessee. Amongst managers in Sevierville, Aunt Bug's currently ranks 73 of 78 on guest satisfaction. See the top ranked vacation rental managers in Sevierville, or see homeowner reviews of Aunt Bug's on their profile.

Aunt Bug's's guest rating in Sevierville, Tennessee of 4.38 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Sevierville.

Recent guest reviews

BreannaAugust 2026
Was a nice place , beds were comfortable, would have preferred a non broken broom handle , suggest a few more pillow covers as there wasn’t enough for all the pillows supplied . But otherwise great views , is quite a drive up to the place but easily able to find .
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LarryJuly 2026
Cabin was nice ! Too many steps for me with knee problems but that’s on me ! Very clean and private !
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JessicaJuly 2026
When we first got there and walked in after a 6 1/2 hour drive we were exhausted tired and hot!! We walked in and it was 78 degrees in the cabin we checked the AC and seen it was set for 70 degrees we left it alone hoping it would go down (it is a little big) we also had to clean it up after noticing dirt and nastiness under the couches and around the couches dirty towels and the best part was bringing out that black light and seeing nasty stained sheets in each room. (Easy fixes we thought) we changed the sheets, got pillows and towels went and bought a fan. We came back at11:30 pm and it had went to 77 degrees. We tried to contact Shawn or Patricia no response Airbnb themselves responded I spent from 11:45pm till 6am on the phone with all the issues that had happened within a few hour span. Long story short I do NOT recommend this place, no communication from Shawn and only the co host but that didn’t happen tjll almost 10am then she got mad and tryed to a file a complaint on us 🤣🤦
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CourtneyJuly 2026
The cabin is in a peaceful location. We loved hearing the Dollywood train and seeing a small portion of the nightly fireworks from the driveway. The cabin was cozy, the downstairs was great for our kids, and the kitchen was well stocked. Unfortunately, there were several maintenance and cleanliness issues, including broken hot tub pieces, dirty A/C filters, stained toilets, grimy light switches, spiders in the showers, and an old vacuum that barely worked and had a foul odor. The downstairs door didn’t seal properly, letting bugs in, and both exterior doors facing the driveway really need curtains for privacy, especially the downstairs room where people sleep. Our biggest disappointment was the lack of view, we chose this cabin for it but the listing photos were taken in winter. In summer, the trees block most of the view. Overall, we enjoyed our stay, felt safe, and slept well, but due to the lack of a view and the cleanliness and maintenance issues, we’d rate it 3/5 for the price.
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GaryJune 2026
This was absolutely the dirtiest Airbnb we have ever stayed in. Upon arrival @ 2:30, we cleaned until 5 when we contacted management & owner. Both sent cleaner over to see what we were talking about. The cleaner even said, "I would not want to stay here either. This place needs a deep clean." Upon calling management company (AuntBugs) & owner, was offered a 1BR/1Bath as alternative @ 5:53pm was told to "hurry up, we close @ 6." Mind you this is a 3BR/2Bath, so we declined. After giving up for the evening, we left for dinner. The next morning upon still not getting adequate replacement, we opted to leave & find another Airbnb. Best advice I can ever give is stay away from Shawn (who I am guessing works for Aunt Bugs) and any cabin with the Aunt Bugs management company. We have over 50 photos/videos to show what we experienced. From the beer can on the deck rail upon arrival to the floor mop water, which after 6 passes was dirtier than the Little Pigeon River. STAY AWAY!
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