Manager Review

Blue Maple reviews in Hedgesville, West Virginia

4.79

Blue Maple holds a 4.79 guest rating in Hedgesville, West Virginia, computed from 3,361 Airbnb guest reviews across the vacation rentals they manage there. See the top ranked vacation rental managers in Hedgesville, or homeowner reviews of Blue Maple on their profile.

Blue Maple's guest rating in Hedgesville, West Virginia of 4.79 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Hedgesville.

Recent guest reviews in Hedgesville

KathrynOctober 2026
“Pros: The location was awesome. Cute little place. Quiet, woodsy, cozy. Loved both of the porches. Beds were comfortable and the hosts were on top of things and very responsive. Cons: Unfortunately we ran into a few issues. Looks like there was a bad water leak and the baseboards and floor were stained, rotting and there was a strong mildew/mold smell. The main bedroom had a strong pet urine smell as well. Also, the house itself wasn’t the cleanest as there was something all over the walls and windows. As long as it’s cleaned up, the place has great potential.”
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DavidOctober 2026
“Graystone Getaway was the perfect size for our family. It’s located in a peaceful woodland setting close to Hedgesville and Berkeley Springs. The host was very responsive and sent a handyman quickly when we had an issue with the heat. We were there with a toddler and the roads are not really made for walking with a stroller, but we made it work.”
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MariaOctober 2026
“Lovely place and peaceful location, could use more TLC, dusting, and less controlled thermostat for comfort.”
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BrandiAugust 2026
“Packed our truck, drove 3 hrs. freezer had dried blood or ice cream froze. Moth on counter. Grease on stove top so bad I drew a tic-tac-toe. Glass tray in microwave was greasy. Shower doors had scum & dried soap. Shower would not drain so I popped drain lid off & was going to clear the hair. What I found was horrid. Hair was stuck around the top of the drain so thick, I gagged. In the drain further down you could see a ball of hair the size of an egg. We called the owner no answer. Immediately they texted us. Thanked us for letting them know & the housekeeper would correct the problems moving forward.They offered to send housekeeper over to correct the problems, on our time, our dollar.then they offered 80.00 back. we contacted air b n b, then homeowner agreed to full refund. we pulled into a Dollar General, make lunch meat sandwiches & drove 3 hrs, home. If allowed I will post photos. it costs 116.00 gas back & home for nothing. An incredible waste of time & money.”
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TanyaAugust 2026
“Our overall experience was mixed. The cabin wasn’t quite as clean or well-maintained as we expected based on the photos. At first, the issues weren’t too noticeable, but over the course of our stay, we kept finding little things that made the experience less enjoyable. There were several inexpensive-looking upgrades that were already peeling or coming apart. We also found dirty dishes in the cabinets, the bed sheets did not appear to have been freshly cleaned, and there was quite a bit of trash around the outside of the property. The grill also didn’t work properly unless we manually lit it. The hot tub was another issue. It had such a strong bleach smell that we had to let it air out and run it for a while, but the smell remained strong enough that we couldn’t really enjoy using it. Overall, the property is what it is, and we tried to make the best of our stay. However, we had much higher expectations based on the listing photos.”
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