Kasa reviews in Seattle, Washington

“Do not stay here unless you enjoy walking by Seattle’s increasing homeless population setting up camp right in front of the entrance to the lobby. Also make sure to double check with “Kasa” what unit you’re actually getting. The one that they advertised on Airbnb was not the one I checked into, and upon further inspection the one I checked into and paid more for, was cheaper in their own website and they refuse to acknowledge this or give me any bit of a refund back. Terrible customer service, horrible experience all around. Do not rent with Kasa.”

“B I t c h c u n t d”

“Over all the places nice. Very clean and the building seemed safe with plenty to do in the area. Downsides were unclear check-in instructions. You are sent four different lockbox or door codes and it’s not immediately clear which goes to what so we had some trouble getting into the building. You also will have to spend more money on parking and there’s nothing nearby so be prepared to spend more than just the cost of the Airbnb.”

“Clean, comfortable, and secure. Doing everything through the app and having no other human in the chain is off-putting to me, but it works. Would absolutely stay here again.”

“Exact unit we stayed at did not match the photos. I was disappointed since the photos showed a larger unit. The WiFi was very slow. I couldn't use it to browse websites, podcasts did not download, and any video streaming failed. This was very frustrating since I don't have unlimited cell data. The messaging is all AI. You will not talk to someone. My request of having laundry soap (there was none in the unit even though it should have) took over a day to request. The unit was clean. Complementary tea and coffee was good. Glass plates, and cookware available if you wish to cook. Overall a good value.”