Manager Review

NW Vacations in Chelan, Washington

4.60

This is the local review page for NW Vacations in Chelan, Washington. Amongst managers in Chelan, NW Vacations currently ranks 2 of 3 on guest satisfaction. See the top ranked vacation rental managers in Chelan, or see homeowner reviews of NW Vacations on their profile.

NW Vacations's guest rating in Chelan, Washington of 4.60 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Chelan.

Recent guest reviews

PerryJune 2026
There were no instructions of any sort of check out procedures, dishes,linens, trash etc. Perhaps there isn’t anything had to do which was great and easy. We didn’t run the dishwasher because it was unclear if the bottle under the sink was dishwasher detergent or dish soap.
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BrettJune 2026
Great spot , close to all the food amd shopping.
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MarionMay 2026
A ton of hairs stuck on walls
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CorriMay 2026
Great access to downtown. Good views of the lake. However, we had consistent issues with our key card not working for the gated amenities (pool, hot tub) and we had to make several trips back to front desk anytime we wanted to use them. Additionally, the second day we tried to use the hot tub the water heater was clearly broken. The place was ok but outdated and small for the price we paid.
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JeffMay 2026
We love this location right on the shores of Lake Chelan. The property is well situated for easy lake access, enjoying sunsets from the terrace as well as a 4-5 minute walk to the heart of downtown Chelan. Plenty of parking and easy to find by car. The unit was a studio set up with good room to maneuver and generally well appointed. Although we weren’t there to watch TV, it’s an older flat screen and quite small and for a few hundred $$$ should be upgraded. We had three problems with our stay: 1) the bed needs a new mattress. Others have written about the bed issue in their reviews. We read and noted the mattress bed problem and elected to stay at the property anyway. The bed is definitely an issue. Again - for a small amount of $$$ - upgrade the mattress. 2) There is no WiFi access placard in the unit. 3) At 3:45 am the second night the fire alarm started going off. It took us 45 minutes to disarm it and remove from ceiling. Management was indifferent.
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