Manager Review

CoolVacay in Virginia Beach, Virginia

4.51

This is the local review page for CoolVacay in Virginia Beach, Virginia. Amongst managers in Virginia Beach, CoolVacay currently ranks 8 of 10 on guest satisfaction. See the top ranked vacation rental managers in Virginia Beach, or see homeowner reviews of CoolVacay on their profile.

CoolVacay's guest rating in Virginia Beach, Virginia of 4.51 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Virginia Beach.

Recent guest reviews

Sidi MohamedMay 2026
Nice place
airbnb
LisaMay 2026
overall, I would go back. relaxing was just what the doctor ordered. I love the Barclay.
airbnb
LokszeApril 2026
This place is not truly an Airbnb, it is more like a hotel disguised as an Airbnb. We did not know which room we are getting until we get to the front desk. Initially we got the key for room on the 7th floor. After hauling all our luggage there, we saw that the room was not cleaned. This was at 10pm. Then we had to go back to the front desk to ask foe another room, which took another 15 min because the front desk person needed to wait for her manager approval. The space is quite old, very 70s looking. The living room has a whole wall of mirror. The front desk person was friendly but the place is quite dated. Then on check out day, the cleaners knocked on our door at 8:30am while we were still sleeping. Then at 10am sharp, they knocked on the door again reminding us that check out time is at 10am. Even though pool and hot tub are available, the pool area is dirty, towels everywhere, and lots of sand in the hot tub.
airbnb
DougApril 2026
check in at 5pm was kinda late and check out at 10am was early felt like I had rush out and lost part of my day due to it
airbnb
JessieApril 2026
Room was dirty, bedding had blood or bodily fluids stains. Pull out couch was covered in dirt, hair and crumbs. Floor was sticky. Bathroom had a mildew odor. Pool and hot tub seems to have not been serviced or maintained in a while. Photos were deceiving. Balcony and ocean view was the highlight
airbnb