Manager Review

Stay Charlottesville reviews in Charlottesville, Virginia

4.78

Stay Charlottesville holds a 4.78 guest rating in Charlottesville, Virginia, computed from 1,210 Airbnb guest reviews across the vacation rentals they manage there. That ranks them 3 of 3 managers in the market on guest satisfaction. See the top ranked vacation rental managers in Charlottesville, or homeowner reviews of Stay Charlottesville on their profile.

Stay Charlottesville's guest rating in Charlottesville, Virginia of 4.78 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Charlottesville.

Recent guest reviews in Charlottesville

AngelaSeptember 2026
“We absolutely loved our stay in Charlottesville! The location was perfect and the parking lot was super easy to navigate. We were thankful for the piano and the cleanliness of the space.”
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MeghanSeptember 2026
“This is a beautiful flat located in the heart of Charlottesville, right on the mall. It’s extremely clean and inviting interior design. I highly recommend it for your next visit.”
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RyanSeptember 2026
“I never write bad reviews, but this apartment did not have a working lock for my entire stay and it felt unsafe to stay there so I had to move things to a friend’s place. They sent someone during the day who said it was fixed but when I returned the lock was still broken and the door wasn’t locked. At this point it was late at night and they sent a tech who slammed the door a few times and confirmed it was broken. Lisa was rude over the phone on the emergency line and implied I was doing something wrong or that I should bolt the door. However there wasn’t a bolt and their own technician confirmed it wouldn’t lock. They didn’t even know how to open or lock their own door. A huge waste of time and bad customer service. Then they only offered 50% refund even though I had to move my stuff and didn’t sleep there because it wasn’t safe. The apartment is beautiful but make sure the door locks before you pay.”
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JasonSeptember 2026
“Great location. I drove in and parking in the city lot could not have been any easier. The location is very walkable to many fantastic restaurants and such. I will be back on my next visit.”
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LoriAugust 2026
“Nice and roomy, very comfortable. Good location in the heart of the Charlottesville Mall. Easy to walk to shops and restaurants. A little noisy at night, but to be expect this location. Bright street lights do shine through the blinds at night as other reviews mentioned, but having an eye mask helps. Great place overall, only complaint was there was a little mildew growth on the shower curtain liner and shower wall. Other than that, it was a very cute and convenient place for a weekend stay!”
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