Blueground in Virginia

“It was a fantastic location for my short stay and was 10-15 minutes from locations of Arlington and Alexandria which is where I had to commute. Plenty of things to do in the area and the apartment was amazing. Very responsive and helpful with my stay! Had almost everything readily available for everyday tasks. I do wish I had some cleaning supplies available like dish soap/hand soap/laundry detergent but otherwise great!”

“Beware! Do Not Use Blueground. Look at Better Business Bureau comments! 1. They aren’t available for issues; the emergency line hung up on me on move in day; regular lines hung up during business hours. Long delay for portal submissions. 2. It’s a bait and switch operation. Additional fees-after you commit to your reservation-are exorbitant. Pet: $500 at entry then $150 x month. Parking $150 x month (no street parking - not said on Airbnb portal). Illegal action: I submitted a request to extend my stay from Mid Dec to Mid Jan; they rejected their own rate & increased it over $1000. I finally threatened legal action and they honored their own publicly offered rate “because it was off season.” Airbnb said it was a tenant / landlord issue but I showed them the rent part was a publicly available rate on their portal. 3. I moved into an unclean apartment. I was reimbursed to clean it and they replaced the rug after 2 weeks. 4. Cable was cut off; they didn’t pay the big”

“I don’t leave poor reviews, but this was a bad situation. I would never even try to book a place with this company ever again. I paid for the place and then they came up with every excuse not to give me the unit even after I supplied a ridiculous amount of information including license, passports, AND an application. The host then wanted ME to cancel the unit even though they were the reason for me not staying with them. Air BNB support even had to fight them on wether this was allowed or legal for that matter. If I could give this host 0 stars, I would.”

“We enjoyed our long term stay with Blueground. The building is great and the location is 10/10. Would recommend”

“Excellent service from Blue ground throughout the stay and not to mention this large home is in a beautiful, safe, peaceful neighborhood. Fantastic experience that I would highly recommend”