Bluebird Suites in Virginia

“Reading the prior reviews regarding parking being difficult, I was prepared for that and it is true. Apparently, the evening front desk security had only been there two days so he had no information to offer. A little problem solving and I was able to figure it out. I was also prepared for the lack of amenities. I suppose the biggest would be the coffee maker and they only gave one pack of regular coffee and two decaf. No filter and the coffee built in one was the worst. A quick upgrade to a small kuerig would be amazing. Some of the blinds need to be replaced and one of the stools is broken and I was sure my 80 year old dad was going to fall off but he didn’t. Everything else was good.”

“Great location, great apartment, 3 minutes away from the metro station. I would definitely visit again.”

“I recently stayed at this apartment. Overall, it was a nice property, although the photos advertised did not perfectly match the apartment I was assigned. That said, this was not a major issue for me. Unfortunately, my experience was affected by a significant lack of communication and consistency between the different communication channels, including text messages, the Airbnb app, email, and customer service. Less than 24 hours before check-in, I contacted the property regarding parking, knowing that it was a paid service. I did not receive a response. On the day of check-in, I called customer service and was told that they did not have information about the parking situation but would do their best to arrange it as soon as possible. I was also told that the parking charges would be adjusted based on when I was actually able to use the parking space. Shortly afterward, I received an email stating that I was authorized to park. However, when I spoke with the building manager, I was”

“Great location.”

“Clean apartment in a huge building. Wifi was good, but the check-in was onerous and obtaining a parking pass is a huge hassle. It should not take 90 minutes and multiple trips to the concierge and parking lot to work out a simple amenity. Perhaps hosts can simply include this or make it an option when making the reservation? Pics showed 2 queen beds, and the 'where you will sleep' section on Airbnb listed 2 queen beds but in reality the apartment had one queen and two singles. Not ideal. Good spot if you are trying to be in Reston or close to Dulles Airport but pricey for what it is and the above issues made our stay less than ideal.”