We Host Group reviews in Arlington, Virginia

“The apartment is in a great location and offers a lot of spacious room. The kitchen was well-stocked with the necessary amenities, and everything in there functioned as expected. ​However, there were a few notable issues. The unit we were given was on a lower floor and was different from the photos in the listing. The carpet in the living area was coming up at the edge with a sharp corner exposed, which was a safety hazard when walking around. The vacuum cleaner was very old and didn't work, and the kitchen knives were extremely dull. Communication with the host was prompt, but they weren't entirely considerate or helpful regarding these concerns. ​It is a nice space, but it needs better maintenance and accurate photos.”

“Getting the security stuff done was cumbersome. While I didn’t read fine print, only one towel and no washcloths was cheap considering what I paid for the place. Minimalist on furniture but very clean and desirable location”

“The one pro about this location was that the communication was awesome. They were quick to respond to all of our questions. First, our visit wasn't bad. We had a difficult time figuring out how to get into the place and the parking garage. It felt a little like an "escape room". I think it would be very difficult for people who are older and less familiar with all the apps. It was a frustrating process after a long day of travel. The apartment was simple and tidy, but dirty. Lots of dust/dirt on baseboards. The carpets and floors felt dirty. There was hair in the both bathrooms-floors, showers and sinks. Shower dripped. There were no "extra" frills, just bare minimums. No rags in kitchen or bathroom. There were limited rolls of cheap toilet paper, very little was available in the kitchen for cooking and warming foods. The dishwasher seemed to not work. No extra garbage bags. We did end up leaving one night early. Somewhat disappointed.”

“숙소 사진이랑 똑같고, 깨끗해요. 근처에 마트, 카페, 식당 많고 조용한 분위기의 동네라 좋았어요. 4명이서 4박 머무는데, 수건, 휴지등이 1박치밖에 안줘서 아쉬웠어요. 세탁기가 있어서 수건은 빨아쓰면 되지만, 휴지는 어쩔수없이 사야했어요. 그래도 호스트 응답이 빠르고 친절해서, 전반적으로 만족스러웠어요!”

“First, picking up the keys was not seamless. The instructions I received from Sophia and Daniel stated the code for key pickup was received via email. I searched high and low and never received an email. Thankfully, I found a “we host” employee that helped me get the keys to enter our apt. (Turns out the code was sent via text from “we host” that I found after checking out.) Once entering the place, it was not cleaned very well. There was dust all over the bathrooms, hair on the sink and the floor of both bathrooms, half used toilet paper, and one of the beds was missing the sheet. The bedding did appear to be clean. The space was as appeared in photos. It was in a safe and walkable area, about a 3 minute walk to the metro which was so nice! Sophia and Daniel were very responsive, but it appears to be managed by “we host” group and the messages are auto-response. CHECK CANCELLATION POLICY. I tried cancelling <24hrs after booking and they wouldn’t refund.”