PremiumRentals reviews in American Fork, Utah

“The place was very clean. The beds were comfortable and we slept well.”

“Beautiful home with a lot of potential. Some of the furniture is worn out and when we pulled our sheets on the bed down it was apparent that they hadn’t been changed or washed. It was disgusting. The hosts guided me to clean sheets in a closet, which was also full of some dirty some clean sheets and ordered us new sheets for the following night. They tried but it was very annoying to have to deal with at all and it appears from other reviews that it has happened before. Over all though it was a great place to stay, they just probably need a new cleaning person and some new furniture.”

“Enjoyed our stay!”

“We rented this home for our daughter’s wedding week and were extremely disappointed by the condition of the property. After arriving late following a 12 hour travel day, we discovered dirty bed linens and had to wash them before we could go to sleep. Unfortunately, the issue extended far beyond the bedding. Most common areas were unusable due to dirty furniture and heavily stained carpets. We wore shoes inside the entire stay and ended up using only the bedrooms and dining chairs after cleaning them ourselves. The listing photos do not accurately reflect the current condition of the home. There was also a living room chair with no cushion left in it, an issue mentioned in prior reviews but apparently never addressed. The owners were responsive initially, but after sharing our concerns, the only follow up was a delayed apology. There was no meaningful remedy, compensation, or indication of genuine concern about the condition of the property. Two stars for the location and potential.”

“Our 4 grandkids aged 3-11 loved the room they had to play, the bunk beds and the neighborhood to roller blade, scooter and walk the dog with an adult.”