Stays By Monaco reviews in Texas

“I will definitely recommend beds are super comfy. If you plan on being there for the time period of more than a few days and have to do laundry highly recommend you bring your own laundry soap. I got lucky I packed mine anyway, but it is not provided by the host and if you plan on cooking, make sure you bring your own seasonings, but it was super nice place”

“Overall a great stay. I loved the fact that they were extremely responsive, almost instantly for most of the time. I did have an issue with the beds having hair, to which they replaced the sheets though it took sometime. Other than that, it was a great stay overall”

“The apartment is nice but was dirty. All air vents had accumulated dust. This is a health hazard. The most disturbing thing was finding pots that were beyond dirty. Basically unusable and a baking pan that had rusted. I wouldn’t use those pots to cook for my pets. I reported and asked for another pan or pots. I took photos and showed them, was promised feedback that never came. If an apartment is booked for weeks, I’m sure as a host you would make sure that there are pots and pans you included on the property description. The shower heads were really bad. They were old, unadjustable and painful to use. The worst was the old noisy air conditions. There was so much noise coming from the air conditions and air vent in the corridor. I reported it the first night. I was told it will checked by maintenance, no one came. This was just horrible for the entire stay. The nice things about the place were the fully functional washing and drying machines and dishwasher.”

“Do not rent from this company. They charge a $300 security deposit or a flat $35 fee for maintaining "wear and tear" - yet broken furniture, stained carpet, marks on the walls. You communicate with an AI bot which makes it seem that they are very responsive, but I never heard from an actual person on issues several times. Check In - they have 20+ lockboxes along the fence outside the gate. Mine was empty. They asked me to check their backup lockbox which wouldn't open. They finally gave me a gate code and text me a link to use to get into the building. I asked for a code for the gym/pool and never received it. The building code expired at 9pm the night before check out and I was locked out in the morning while loading my car. No response. The cleaning lady let herself into the unit w/o permission while I was gone and left the door unlocked! The shower was DISGUSTING! Mold and mildew everywhere. Internet went out at 1:30pm while I was working and on zoom calls and never was fixed.”

“Place was clean and fine pool was always crowded keep and kind it and additional $35 once you get there to get the door number non refundable for damages it was like I was tricked into paying more money when it should have been disclosed also you can’t check in to 5 pm but you have to be out by 10 am”