Rivers Retreats Properties in Richardson, Texas

“House needs a lot of upkeep inside and out. Bathtub in master was very dirty, trash cans outside was overflowing when arrived. Pool area was filthy, stuck food on outside table, trash wrappers all outside on floor. Fan in master doesn’t work, don’t try to open the nightstands in master they will fall apart. Dirty underwear in bedroom on floor. Not sure what there cleaners do! Dead bugs and roaches several places inside.”

“We only booked the house because of the pool and hot tub. Based on the reviews we messaged before booking and we’re told that they both were in working order. Unfortunately, that was not true. It did not work our entire stay. Also there is a fee we were told was 60 then we were told it was 100. Unfortunately there is more than one host. The heating fee only was refunded at the end for heating fee but still had zero days using the pool/hot tub. Pool man was found in the back yard on two different occasions without being notified and my daughters were outside made communication to hosts and it happened again. The house itself has a great layout, but unfortunately it was booked for the pool/hot tub.”

“Was a clean great place to stay for a big family. Would recommend.”

“Felt like at home, clean and really nice home”

“Ten tries on door lock before open. Thought we had wrong code. Also took several tries to lock. I recd notice of WiFi code but hard to find the message when needed. Dish washer isn’t hooked to water and wasn’t told until recd checking out info. We pulled everything out to put in sink.”