Manager Review

Rivers Retreats Properties

Rivers Retreats Properties's guest rating of 4.75 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract.

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Recent guest reviews

May 2026Dallas, Texas
The home's location was great! it was walkable distance of restaurants and nightlife. House accommodate all of our party. Hosts responded quickly and accommodated our needs. Thank you!
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EricMay 2026Dallas, Texas
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EdithhMay 2026Dallas, Texas
Thank you for hosting us. While the location was convenient, the cleanliness did not meet expectations.
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May 2026Dallas, Texas
Are stay was very enjoyable. Having a good washer/dryer was a plus. Property was as described and in a good location with easy access to highway. Would recommend this property to friends and family. Thank you for your attention to the details.
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May 2026Dallas, Texas
The host was very friendly and responded fast to any questions . We had a long trip and the host was nice enough to let us check in a little earlier than check in time. I was a little skeptical about the area at first glance but we didn't have any problems with our stay overall I would recommend this home and we would definitely rebook
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RitaApril 2026Mckinney, Texas
My stay was terrible from the beginning when i was having trouble with code to get in, please if you don't want the police to be called on you and neighbors stocking and a host causing assumptions. This is not a peaceful stay nor great host.i came here to getaway from the city and heal, end up being a nightmare traumatizing experience i can not afford or have my time wasted on such pettiness. Ephesians 6:12
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April 2026McKinney, Texas
poco agradable ya que las fotos no coinciden con la limpieza del patio y el jacuzzi que se mostraban
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MichelleApril 2026Richardson, Texas
Our family was very disappointed. Our young adult kids and their partners were celebrating the oldest daughter’s 25th birthday. We are an active family and picked a home that we thought would provide a fun place to stay regardless of the weather. The hot tub did not work the minute we arrived and there was never an attempt to fix it. Based on previous reviews, it appears the hot tub has not been working properly for about 8 months. This should have been disclosed at the time of booking. Further, the ceiling fan in the master was not working and this was also a previous problem. They allowed dogs, but charged us extra for our 15lb pocket puggle (3rd dog). And tried to charge us extra for an early check in as the check-in is so late at 5pm. After many messages they allowed a 3pm checkin with no additional fee. We did enjoy how spacious the home was, and the butler pantry was a nice touch. No room to play pool, no grill and we could have used more towels. We won’t be back.
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April 2026Allen, Texas
Exceptional stay from beginning to end. The property was well-maintained, clean, spacious, and accurately represented in the listing. The host was professional, responsive, and ensured a smooth experience throughout our visit. We thoroughly enjoyed our time and appreciated the attention to detail. I would gladly book again and highly recommend this property to future guests.
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DennisApril 2026Richardson, Texas
We had paid for the heated pool and hot tub. The pool hadn't been cleaned in a very long time, and was unusable. The hot tub was fine. The house was clean, but the garage where we parked the car was full of leaves, and I mean full! We were tracking leaves into the house from the garage. If the pool had been cleaner, and the garage cleaner, it would've been 5 stars, but we can only give 4 with those issues.
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