Porter reviews in Texas

“SAFETY ISSUE | POOR COMMUNICATION | PROPERTY MANAGED BY PORTER VRM TEXAS *Our stay was seriously impacted by a safety and privacy incident. *We had received no prior notification that anyone would be coming to the apartment. My wife was in the apartment when an unexpected individual tried to unlock and enter the unit. My wife noticed him; he said that had a work order. My wife asked him, “What if we had not been here?” He responded that he would have entered the unit anyway. Unacceptable! I immediately contacted Porter VRM Texas management (Host). Their response was simply, “We sincerely apologize for the inconvenience and frustration,” as no significant safety or privacy concerns were involved. My wife no longer felt comfortable staying at the apartment, and we chose to leave one night early. I asked them to consider providing a credit as a gesture of goodwill. After approximately a day and a half, they offered a $20 credit. Thank you, Airbnb Corp, especially Vinit!”