Manager Review

Hill Country Premier Lodging in New Braunfels, Texas

4.57

This is the local review page for Hill Country Premier Lodging in New Braunfels, Texas. Amongst managers in New Braunfels, Hill Country Premier Lodging currently ranks 6 of 7 on guest satisfaction. See the top ranked vacation rental managers in New Braunfels, or see homeowner reviews of Hill Country Premier Lodging on their profile.

Hill Country Premier Lodging's guest rating in New Braunfels, Texas of 4.57 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in New Braunfels.

Recent guest reviews

CaseyMay 2026
I booked this to turn my brain off and enjoy some reading next to a waterfront. I got exactly that.
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AndreaMay 2026
The location was nice but towards the after noon we had two different couples loitering on the property. Wild life was beautiful. Saw lots of birds. First time seeing summer tangers, and barred owls. The property management team is awful and says they don’t communicate through Airbnb. I was approved for 10am check in, got there at 10 am and was told I couldn’t check in until 4pm. First customer service person was rude and unhelpful. Second customer service person gave me entry code after signing rental agreement. I was still told check in was at 4pm even though I had proof of 10am check in so I went ahead and accessed the property. Cleaning crew came and cleaned and were nice enough to accept that they had to work around us. We just wanted the spot for the day and didn’t even stay the night. Worst experience I’ve had by far. Will never stay at a location run by this property management team again.
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NellieMay 2026
Beautiful place to stay and relax
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ShyamMay 2026
We had a wonderful time at the Rocky Mountain house. It was nestled beautifully in the Texas Hill Country with amazing views and great amenities inside. We had a great time here and would definitely be back again.
airbnb
May 2026
Hola, Intentamos comunicarnos contigo en varias ocasiones para solicitar el código de acceso al alojamiento y no obtuvimos respuesta. Llamé al número que nos compartieron y el código proporcionado era incorrecto. De hecho, si unas chicas que estaban dentro del Airbnb no hubieran abierto por error, no habríamos podido ingresar. Incluso Airbnb intentó contactarte y tampoco recibió respuesta. Además, el alojamiento se encontraba en condiciones muy descuidadas al momento de nuestra llegada. Encontramos telarañas en una de las camas y en varios rincones del lugar. La cafetera estaba muy sucia y las toallas de baño tenían un olor desagradable, por lo que sinceramente parecía que no habían sido reemplazadas por unas limpias. Considero importante mencionarlo porque uno normalmente cuida y respeta los espacios en la misma medida en que los recibe.
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