Urbana in Mcallen, Texas

“For the price can’t complain”

“Horrible host! My place was not ready by check in, the cleaning lady was not even at the place when we arrived… they asked us to wait 30 minute, we did and even ate in the vehicle waiting for our place to be ready. After 1 hour in a half, place was not ready and cleaning ready was still “on her way” The host was really rude when communicating. Also, I had to pay to go to a hotel to get ready for a family event I had that day and ended up missing more than half the event.”

“The Airbnb did not meet basic cleanliness standards. There was mold in the washing machine, the bathroom sink and shower curtain were dirty, and the water filter in the fridge was not clean. Overall, it appeared the space had only been spot cleaned. The host said someone would clean the washing machine, but coordinating this was difficult, and the key wasn’t working, which made access complicated. While a full refund was provided, there was no apology for the inconvenience, and switching to another Airbnb was necessary. I would warn future guests to carefully review this bnb and photos before booking.”

“it's not like the photos, and it look like they didn't clean after their other guest leave, bathroom was dirty and they were leftovers in the refrigerator.”

“Restroom was full of hair left behind by either host themselves or previous renters. Hair left in every drawer in restroom and, the shower floor and wall. The kitchen was okay. It had all the things you need to cook from pans to utensils but, no napkins and very little soap to clean up. The kitchen was also left with oil residue on the kitchen cabinets and hair on kitchen cabinets as well. Lastly host needs to invest in a new outside door mat. Host instructions renter to retrieve key from under the mat. The mat itself has a big rip going straight down the middle. Would not recommend this place at all.”