EFP Corporate Housing reviews in Houston, Texas

“Apartment was spacious and great location walking distance near NRG. The check instructions were hard to navigate and finding the apartment itself felt like going through a maze. You need an app to be able to access the building and other areas which I didn’t know until I contacted the maintenance manager. Other than that the apartment was great, only wish there was more utilities in the room”

“Overall nice place to stay, the lockbox’s are difficult to find, and the instructions were not super clear on that. Once we got in, everything was smooth.”

“Our experience at this Airbnb was horrible. The property was not clean upon arrival. After someone came to clean, they left us with no towels, forcing me to go out and purchase our own. The bathroom ceiling had mold all over it, and there were roaches throughout the property. These conditions were unacceptable and unsanitary. What made matters worse was the property manager’s response when we raised our concerns. He stated he could not compensate us because we paid “little to nothing” for the property. Excuse me? We paid $700! That is a lot of money to spend on a place that was dirty, had mold and roaches, and lacked basic necessities. His comment was dismissive and disrespectful. Regardless of the price, guests deserve a clean, sanitary place to stay and respectful customer service. We should not have to spend additional money on necessities that should have been provided. I would not recommend this Airbnb to anyone. Management needs to address these serious issues before hosting more”

“Beautiful place, well kept, photos are exactly what you get. Exceptional location as well. The messages are misleading in terms of directions and instructions. Contacting the local coordinators Ike or Andrea is much more accurate and helpful.”

“L”