EFP Corporate Housing

“Perfect placement in the woodlands! Great place to stay”

“Not very comfortable about the treatment I received by phone. Manager was getting upset just because I couldn’t open the gate. He answered with a disrespectful tone and all my family listened over the CarPlay. First we got instructions to stay at building 5 which is closer to Pool. Then i request an early check-in (which they answered me that I could happen) but i never got an answer that I could early check in which’s it’s understandable until we got to the property @4pm and still not instructions to enter the gates and apartment. It was until 430pm that they said “housekeeping is done”. Had to wait with all my luggage and with all my family on car, and my pregnant wife needing urgently to go to the bathroom. I like the property but instructions given by manager were not given with time ahead nor being polite enough like I was BEGGING for staying here, I’m paying”

“Overall the stay was great ! I was in the area for a work trip and the area had all amenities required to live comfortably for the week and access to restaurants, and easy access to the highway made the commute very easy.”

“No working dryer dryer vent was plumb full of lint clothes wouldn’t dry (not safe for anyone ) No working master bath faucet on cold side (not safe for kids scalding temperatures ) Kitchen faucet leaking at the cartridge (leaking water onto countertop ) I attached photos to the conversations on here”

“Very poor condition. Living room furnishings are grim, carpet badly stained. One mattress in such poor condition that the bed could not be used.  Two hand towels for an apartment that supposedly accommodated 6 people, 0 washcloths, no bath mat in second bathroom.  No garage fob. Incorrect wireless address and password.  No remote for the television in the main living area. No pool view. No water supply Wednesday night - Thursday evening.  Called at 6:45 and 7:15 am, response at 9:39; they were not aware of a problem. Told by property manager that the entire building was out at noon.  Called at 3:28 pm for an update, asked for bottled water, hand towels. No response except to say that they didn’t know what was happening. I got a call back in a few minutes saying they would check; again the water was still out and they weren't sure what was happening.  Asked at 4:45 to move and told no. Water came on at 5 pm, again no communication.   I would not recommend ANYONE stay in this apartment.”

“One issue was in instruction it was given entry through 3A while room was in 4th floor .. we had run around entire 3 floor to get the stairs and climb one level up with all the luggage.. Looks like it was copy paste error from earlier reservation who stayed in 3rd floor.. Also the app PDK access could have been preset with all the access .. They could have asked all the email ID’s proactively before the checkin to enable it on the app.”

“Amazingly comfortable and clean. Just a few issues. First set of directions were not accurate concerning lockbox and combo. Only one key/ fob was given although directions stated another set would be in the unit. A blow dryer was listed as being available in the unit but there wasn’t one. I couldn’t find the trash bins even though I was told they were located near the elevators. The WiFi and password were not correctly listed on the directions.”

“They are slow to respond to emails and text messages. I emailed and texted at 11pm (did not expect an immediate response being so late) and no response at 10:30 am the next morning. I had to call them to get an answer.”

“We’ve stayed at this complex for a couple years now. Great location and within walking distance to the NRG. We had some struggles getting to the building due to new system in place we were not told about, but great once we got in!”

“Place was good! Wish communication was more on point!”