Bayou City Luxe reviews in Houston, Texas

“Aside from my main concern, the home itself was phenomenal and very well kept. I stayed for well over two weeks and, overall, I would still recommend staying here, but future guests should be aware of a major issue with host communication and bedroom privacy. The master bedroom features massive windows with no window coverings whatsoever. This resulted in a complete lack of privacy from adjacent properties and terrible sleep due to the amount of light streaming in. When I messaged the host asking for window shades or even a temporary covering, I was completely ignored and never received a response. BATHING, DRESSING/UNDRESSING was a HARD NO outside of the bathroom. It really felt as though once my money was taken for the home, my concerns never mattered due to the transaction already being processed. If you don't mind the lack of master bedroom privacy or unresponsiveness from the host, the home is great, but basic communication and privacy should be a given. Hopefully this is fixed.”

“I left 3 stars because the home itself was nice and clean but I had a couple of complaints. The dryer barely works, they had someone come and try and fix it but nothing was fixed, I communicated that it wasn’t fixed but got no response so I was stuck with having to run the dryer 10 times per load, the only way you can get clothes to dry is if you put in literally 3 pieces of clothing. I read reviews saying the neighborhood felt safe.. extremely misleading, I didn’t feel safe at all stepping outside because there are stray dogs everywhere, one even tried to attack me, I tried reaching out to try and lock the front fence because it felt scary and unsafe at night but no one responded.”

“We had difficulty entering the property because the gate code was not working. Once we were finally able to get inside, we noticed a strong cigarette odor throughout the apartment. As we walked around, we also found several roaches. I reached out right away, but I was unable to get a call back. We were asked to stay in the unit overnight and wait for someone to come the next morning to spray, but I explained several times that we were not comfortable bringing our belongings into a unit with these issues. Because of the condition of the apartment and the health concerns involved, we were unable to stay. We requested a full refund.”

“Completely unresponsive host. Relocated me to a different Airbnb in a significantly worse neighborhood with the expectation of the relocation only being for one week due to AC problems at the original location. Host refused to provide me an accurate timeline and ignored my various messages asking for an update. I was willing to compromise since it seemed like an unideal situation for anyone however their completely unprofessional behavior and unresponsiveness was completely unacceptable and not worth the stay as the place was already more expensive than I think is truly warranted as the other reviews seen to indicate as well. I simply chose the place due to the location being ideal for my stay, but overall the experience as a guest was terrible.”

“Unit had significant cleanliness issues at check-in (heavy dirt/pet hair throughout, broken vacuum, soiled bedding) and a recurring cockroach problem throughout our stay, including sightings on days 5, 6, and 10, and again on day 15 — three days after professional extermination. One identified species was confirmed by the exterminator as one that survives indoors long-term. Host was somewhat responsive to messages but extermination wasn't scheduled until day 12, and the issue was not resolved by treatment. We relocated before the end of our reservation. Unfortunate because the property itself was nice and in a nice quiet neighborhood.”