Traveller's Comfort reviews in Fort Worth, Texas

“Overall, our stay was good. However, we had issues getting into the building the two of the nights of our stay. The key fob and code provided did not work for the exterior building door. The first night it was less of an issue because we got there around the same time as another person in the building. However, our last night we returned home around 2 AM after a wedding and were stuck outside. We called the number provided for the host and no one answered, nor did anyone from the number provided on the door to the building. We had to wait a while but finally another occupant came by and let us in. Our only other issue was that the hot water did not stay hot in the showers dependably, and would occasionally turn warm. We understand that this was likely just due to the building being older.”

“It was a nice place. However the sirens and the traffic noise was so loud and all the time. The address 412 is incorrect - it is actually 410 which would have helped us. There was not a coffee maker so we had to buy one. Windows were nice except it was bright at night.”

“I hate to write a bad review but We came in late for a family emergency, the host didn’t reply for 3 hours after the given code did NOT work, my kids and husband had to sit in the car and wait after a 10 hour drive for over 3 hours, When host finally responded no sorry or any kind of apology just another code that actually worked. When we got into the apartment everything looked nice but the noise from the highway was so loud. Also after you pay for the Airbnb they surprise you with another charge for $50 a day damage deposit that isn’t refundable. I wouldn’t stay here again.”

“Our stay in the unit titled “2B condo pool/gym & golf sim” had several serious issues. We encountered multiple live roaches and had to kill them ourselves. At one point, a roach crawled up my leg, which was extremely uncomfortable. This was not a one-time occurrence and raised major concerns about cleanliness and sanitation. There were also cleanliness issues, including buildup under furniture and dog hair. The bunk bed was not sturdy, so my girlfriend’s nephews slept on the couch. The water also did not get hot. We cleaned up after ourselves and sent the host photos of every roach we killed and the buildup we found. The host called us and asked us not to leave a bad review. When we raised concerns, the owners declined a refund, saying there was not enough evidence. We also had to leave groceries behind out of concern they may have been contaminated. Shortly after checkout, the unit appeared to be made available again, then changed to “owner” occupancy after we questioned it.”

“Would not stay here again the whole place smelled like weed, it took us like 30 minutes just to try to get in.Once we got in the cleaners had left leftover fast food on the counters, stains on the bed, the towels and washclothes looked like they had been used for years raggedy and run through, Pubic hair all over the bathroom floors, and just dogs everywhere. Our checkout time was 11 it was 10:50 am and the cleaning ladies w all there kids started knocking on the door for us to hurry and get out. Completely unacceptable would not recommend to anyone! Also girls were twerking by our car to loud music at 11 am as I was putting my children in the car so that was fine too!”