Stays By Monaco LLC in Fort Worth, Texas

“Don’t know that I would stay here again, but wasn’t bad for the price.”

“Similar to other reviews, my experience with the external link and security deposit felt unusual and didn’t give a good first impression. After checking in, I found the place quite dusty. The water pressure was also very low. This place desperately needs some maintenance.”

“This is my first ever negative review on Airbnb. I booked the apartment for four weeks but had to move out after 6 days. Walls dirty, AC rattling, advertised pool was closed until end of April, couch was broken, gym equipment damaged, every window dirty. The landlord had no interest in helping. The was just a rental company and not someone’s home. So they just didn’t care. I’m still contesting this with the landlord and Airbnb. I’ve given five star reviews for every host so far, and I’ve been given good recommendations everywhere I’ve stayed also, but this was such a bad experience I hope no one else makes the mistake of booking with this company.”

“Noisy nights . The pictures on site are AI. Drops of paint on the sticky floor. Sticky fly traps hanging from the ceiling. 2 beds so if there’s 4 adults it’s best for 2 couples. Sofa was very cheap. Hot water wasn’t working one morning. 2 extra pillows ( no pillow cases) pipe hanging above shower stuffed w toilet paper. I’m shocked this place is 4.6 in reviews. Back patio door was warped. Missing smoke detector ( found under tv) half bag of pretzels in pantry. Hosts were responsive but the place was a disaster. 2 light switches were broken. Asked for 300.00 deposit before check in. Which I find weird since air bnb claims all fees are included) place looked like it was swept and all the trash was in a little corner. Living room windows stuffed w portable a/c’s”

“Upon arrival, the smell of marijuana was noticeable throughout the stay. The unit had roaches in multiple areas, including where I stored clothes, which concerns me about bringing them home. Common areas had beer caps and trash scattered throughout. Safety was a concern. Broken glass in the parking area and lack of maintenance made the complex feel neglected and unsafe. The listing advertises a pool and grills with polished photos, but both were closed the entire month. Other amenities were inaccessible and the gym bathrooms were locked and disgusting. We were hit with an unexpected $35 charge after booking that was never disclosed. I told them in advance this was a staycation for my children’s spring break. They should have ensured the property met standards knowing that. This listing misrepresents the property significantly, and I strongly urge Airbnb to investigate before more guests are misled. I would not recommend this to anyone.”