Manager Review

Kasa in Dallas, Texas

4.55

This is the local review page for Kasa in Dallas, Texas. Amongst managers in Dallas, Kasa currently ranks 16 of 22 on guest satisfaction. See the top ranked vacation rental managers in Dallas, or see homeowner reviews of Kasa on their profile.

Kasa's guest rating in Dallas, Texas of 4.55 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Dallas.

Recent guest reviews

CathyMay 2026
Very clean, quiet, good parking. I was veer satisfied. The unit was very clean and very comfortable.
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JavierMay 2026
Great place very cozy would definitely keep this in my back pocket and come back again!
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AlliMay 2026
Excellent communication. Location was good and directions were good. If you follow the directions, finding the location is easy. Paid for early check in though and had to spend 30 minutes on the phone to gain access and to get the codes for the doors since they never got sent until the normal 4pm check in time. Floors were sticky and left a residue on socks and feet but otherwise everything was clean and easy to find/use.
airbnb
May 2026
kasa’s communication throughout my stay was polite and responsive, and i do appreciate the team working to address the concerns i experienced. however, there were unfortunately multiple maintenance and cleanliness issues during my stay, including dirty towels left in the unit at check-in, a refrigerator that was not staying cold, and a shower drain that was not draining properly. the towels were taken care of quickly, but the refrigerator and drain issues remained ongoing longer than expected, and some of the food i purchased unfortunately spoiled as a result of the refrigerator issue. while the team remained professional and offered to review reimbursement for the affected items, i do feel the unit could have been better checked and prepared prior to arrival. overall, the experience had both positives and negatives, and i hope these maintenance concerns are improved for future guests.
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KasandraMay 2026
it was great! there's was everything that you can possibly need for a few night even tho I only stayed one, I definitely recommend. the only issue i had is that the code for the door wasnt sent to me at the time of check in because the website wasnt allowing it to show but I messaged the host and got it sorted out.
airbnb