Goldnest reviews in Dallas, Texas

“Host was very responsive. Requested a drip coffee maker months prior to the stay and it was only provided on day 2 of our stay after I asked for it again. Annoying because I had to spend $50 to door dash coffee since no coffee maker was there for our first morning. Outside of that the house was very nice, also had very nice finishes. The furnishings however were not nice or comfortable. The beds in the home are almost intolerable. They are hard as a rock, feel like sleeping on a board. We considered changing bedrooms however every single bed in this house is the same horrible cheap mattress. I woke up with neck pain that triggered my migraine headaches. I really cannot stress enough how awful the beds are. The TVs are my other complaint, some strange google login system for the management company that had to be bypassed each time you turned the tv on. I’m unsure if this was due to the cheap TQL TVs or if it’s something the host could correct. Also not 1 extra blanket in the house.”

“Deposit outside platform Poor communication from Goldnest No shampoo in master No filter in the fridge water Told only after check-in that basically we shouldn’t make noise outside because of Neighboors after 9”

“The host was very friendly and readily available. There were some issues that came up which could have mattered more to other guests but we were there for 2 nights only and it was manageable. The host did tell us about the pool filter issue but it was too last minute to cancel the reservation.”

“The only reason why we’ve got this house was because of the pool. The pool was in terrible conditions. The pool had green slime inside. The bottom of the pool is in terrible shape. They send someone to clean after our whole day of our stay and they also did a terrible job, leaving everything behind test strips all over the floor. It was a mess. Outside wall decor was falling off remote controls were missing from inside the house.”

“The check-in process took 2 hours. We booked the place around 2pm and after 2 hours of questioning us about every detail of our stay they charged extra hidden fee after the interview process we had to go through which was a bit extreme. It was frustrating and I almost didn’t want to stay there after the owner withheld the code from us for 2hrs after the check-in time at 4pm and we finally got the code at 7pm. I ended up complying with the rules and questioning because I was nervous that if I didn’t they would end up taking our money as it was stated no refund so just ended up staying. The place looked exactly like pictures deceiving because there were there were many bugs. My daughters had a hard time there because they are scared of everything. It was off putting, roaches were seen in the bathrooms and in the dishwasher. Also the pool was dirty especially at the bottom, you can tell there is no upkeep. Not a kid friendly pool for those who aren’t expert swimmers at it is 8ft.”