Hill Country Premier Lodging reviews in Canyon Lake, Texas

“It was great”

“The property is in a peaceful location and has potential, but it needs more attention to cleanliness and maintenance. Upon arrival, the walls had stains, the glass patio door was very dirty, the patio needed cleaning, and the privacy curtains were badly torn. The shower also had very low water pressure. The property looks almost brand new in the listing photos, but its actual condition does not match those expectations. More care is needed to maintain the property. The Wi-Fi worked well on the first day, but when two more cabins became occupied the next day, we completely lost the connection. It is a shame because the location is quiet and has great potential. However, cleanliness, maintenance, and Wi-Fi reliability need improvement. We hope this feedback helps improve future guests’ experiences.”

“Overall, we had a great weekend stay at this property. It was very quiet and peaceful, and the surroundings were very pretty. We did have difficulty getting into the unit as we did not receive a door code. When we called the host, they were friendly but it seemed as though they had difficulty finding our reservation. It took us about 30-45 minutes to actually get inside the property. Once we entered, the furniture and linens were clean. We did notice that the shower floor was slightly dirty, but that was it. Overall, I would recommend any of the units on this property for how peaceful it was, the unit itself, and the responsiveness and flexibility of the host.”

“As a host myself I was taken back after booking. There were so many messages about arrival that you can tell were canned messages and they were repeated over and over. I did not like that they wanted a Seperate rental agreement signed, contact information, and a copy of our IDs. Once arrived there was still trash in the bathroom, dead bugs all over and the ac was squealing. Later that day it got louder and then dripped all over. I sent a message about this the next day along with a video and they just said like 6 hours later " we will make a note". They emailed me a number they preferred me to use for issues but that is what airbnb platform is for. Views were great The door was hard to open. Our container only had 1 chair outdoor and no fire pit like the others. Has so much potential but it wasn't 5star”

“Nice quiet place to relax.We liked the deers around the neighborhood. Location is very convenient, close to Comal Park.”